{"slug":"optimizing-refrigeration-unit-efficiency-using-aws-with-delivery-hero","url":"https://findausecase.com/use-cases/optimizing-refrigeration-unit-efficiency-using-aws-with-delivery-hero","title":"Optimizing refrigeration-unit efficiency using AWS with Delivery Hero","description":"Delivery Hero built an IoT solution on AWS IoT Core and Amazon QuickSight, deploying Amazon Q in QuickSight as a generative AI assistant that lets store managers ask natural-language questions about energy usage, reducing global Dmart electricity usage by 14% (about 10.9 GWh saved) and cutting individual store utility costs by 11-14%.","company":"Delivery Hero","industry":"Retail","aiCapabilities":["Generative AI","Conversational AI"],"technology":["AWS IoT Core","Amazon QuickSight","Amazon Q in QuickSight"],"deployment":"Public Cloud","problemStatement":"As the assortment of fresh and frozen food items in Dmarts steadily expanded, utility usage also rose. To reduce energy usage and meet sustainability goals, Delivery Hero wanted to provide actionable insights for store managers that would help them optimize the efficiency of their refrigeration units.","solutionApproach":"Delivery Hero developed an IoT solution with AWS Professional Services, using AWS IoT Core to collect refrigeration sensor data and Amazon QuickSight dashboards, including Amazon Q in QuickSight as a generative AI assistant that lets store managers ask natural-language questions about energy usage.","businessValue":"Dmarts using the solution reduced their utilities costs by 11-14 percent, the company achieved a 14 percent reduction in global Dmart electricity usage (about 10.9 GWh saved and roughly 4,915 tons of CO2 avoided), and stores using the solution increased their food compliance rates by 17 percent.","evidence":{"band":"high"},"sourceUrl":"https://aws.amazon.com/solutions/case-studies/delivery-hero-iot-case-study/","dates":{"publishedAt":"2026-10-02T05:46:37.123Z","publishedAtSource":"pipeline","updatedAt":"2026-10-02T05:46:37.123Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/optimizing-refrigeration-unit-efficiency-using-aws-with-delivery-hero. Bulk republication requires permission."}