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Title

Optimizing refrigeration-unit efficiency using AWS with Delivery Hero

quote · high
Optimizing refrigeration-unit efficiency using AWS with Delivery Hero Skip to main content Filter: All English Contact us AWS Marketplace Support My…

Description

Delivery Hero built an IoT solution on AWS IoT Core and Amazon QuickSight, deploying Amazon Q in QuickSight as a generative AI assistant that lets store managers ask natural-language questions about energy usage, reducing global Dmart electricity usage by 14% (about 10.9 GWh saved) and cutting individual store utility costs by 11-14%.

derived · high
…ven organizations with unified business intelligence at scale. The company also deployed Amazon Q in Quick Sight , which helps store managers get insights faster and make better decisions with a generative artificial intelligence (AI) assistant. Store managers can ask questions in their own words—such as, “show me yesterda…
…, Dmarts using the solution reduced their utilities costs by 11–14 percent, and the company has achieved a 14 percent reduction in global Dmart electricity usage. Based on the previous annual electricity consumption of 90 GWh across 700 stor…
…w has near real-time energy-data tracking across Dmart operations. As a result, Dmarts using the solution reduced their utilities costs by 11–14 percent, and the company has achieved a 14 percent reduction in global Dmart electricit…

Company

Delivery Hero

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…y Hero to make data-driven decisions for energy efficiency. About Delivery Hero Delivery Hero is among the world’s leading local delivery platforms. It delivers food, groceries, flowers, medicine, and other items to customers in…

Industry

Retail

classification · medium
…very Hero operates a global network of around 800 dark stores, known as Dmarts. These stores curate and stock thousands of refrigerated food items and household goods based on the specific markets that they serve, helping the company deliver groceries and everyday essentials to customers alm…

Problem

As the assortment of fresh and frozen food items in Dmarts steadily expanded, utility usage also rose. To reduce energy usage and meet sustainability goals, Delivery Hero wanted to provide actionable insights for store managers that would help them optimize the efficiency of their refrigeration units.

quote · high
…ally located Dmarts to rapidly fulfill customers’ orders in 30 minutes or less. As the assortment of fresh and frozen food items in Dmarts steadily expanded, utility usage also rose. To reduce energy usage and meet sustainability goals, Delivery Hero wanted to p…
…utility usage also rose. To reduce energy usage and meet sustainability goals, Delivery Hero wanted to provide actionable insights for store managers that would help them optimize the efficiency of their refrigeration units. To develop an IoT, cloud-based solution, the company engaged AWS Professional S…

Solution

Delivery Hero developed an IoT solution with AWS Professional Services, using AWS IoT Core to collect refrigeration sensor data and Amazon QuickSight dashboards, including Amazon Q in QuickSight as a generative AI assistant that lets store managers ask natural-language questions about energy usage.

derived · high
…ficiency of their refrigeration units. To develop an IoT, cloud-based solution, the company engaged AWS Professional Services to help achieve its desired business outcomes. “Sustainability is embedded in how we operate—from renewable energy sourcing t…
…proof of concept. To collect data from sensors installed in its refrigerators, the company uses AWS IoT Core , a service that securely connects devices to the cloud. “We did not have extensive IoT experience, so there was a real learning curve…
…endly for non-technical employees, such as store managers and food pickers. So, Delivery Hero set up dashboards for visualizing its data using Amazon Quick Sight , which powers data-driven organizations with unified business intelligence at…
…make better decisions with a generative artificial intelligence (AI) assistant. Store managers can ask questions in their own words—such as, “show me yesterday’s electricity usage and compare it with last week’s…

Business value

Dmarts using the solution reduced their utilities costs by 11-14 percent, the company achieved a 14 percent reduction in global Dmart electricity usage (about 10.9 GWh saved and roughly 4,915 tons of CO2 avoided), and stores using the solution increased their food compliance rates by 17 percent.

derived · high
…w has near real-time energy-data tracking across Dmart operations. As a result, Dmarts using the solution reduced their utilities costs by 11–14 percent, and the company has achieved a 14 percent reduction in global Dmart electricit…
…, Dmarts using the solution reduced their utilities costs by 11–14 percent, and the company has achieved a 14 percent reduction in global Dmart electricity usage. Based on the previous annual electricity consumption of 90 GWh across 700 stor…
…sed on the previous annual electricity consumption of 90 GWh across 700 stores, this equates to around 10.9 GWh saved—and roughly 4,915 tons of carbon dioxide emissions avoided. Moreover, by deploying in the AWS Cloud, store managers will see a full return…
…. “It’s good for sustainability, profitability, and food safety.” Impressively, stores using the solution have increased their food compliance rates by 17 percent. To enhance the value of its IoT solution, Delivery Hero plans to deploy machin…

AI capabilities

Generative AI, Conversational AI

classification · high
…, which helps store managers get insights faster and make better decisions with a generative artificial intelligence (AI) assistant. Store managers can ask questions in their own words—such as, “show me yesterda…
…make better decisions with a generative artificial intelligence (AI) assistant. Store managers can ask questions in their own words—such as, “show me yesterday’s electricity usage and compare it with last week’s…

Technology

AWS IoT Core, Amazon QuickSight, Amazon Q in QuickSight

classification · high
…le Sutton Senior Director of Group Real Estate, Delivery Hero AWS Services Used AWS IoT Core Easily and securely connect devices to the cloud. Learn more Amazon Quick Sight Amazon Quick Sight powers data-driven organizatio…
…Easily and securely connect devices to the cloud. Learn more Amazon Quick Sight Amazon Quick Sight powers data-driven organizations with unified business intelligence (BI) at scale. With QuickSight, all users can meet varying analytic needs from the same source…

Deployment model

cloud

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…GWh saved—and roughly 4,915 tons of carbon dioxide emissions avoided. Moreover, by deploying in the AWS Cloud, store managers will see a full return on investment for the hardware within 1 year of first using the solution. “It’s a project that we’re very proud of,” says Su…

Deployment options

cloud

classification · high
…GWh saved—and roughly 4,915 tons of carbon dioxide emissions avoided. Moreover, by deploying in the AWS Cloud, store managers will see a full return on investment for the hardware within 1 year of first using the solution. “It’s a project that we’re very proud of,” says Su…

Headline outcome

derived · high
…, Dmarts using the solution reduced their utilities costs by 11–14 percent, and the company has achieved a 14 percent reduction in global Dmart electricity usage. Based on the previous annual electricity consumption of 90 GWh across 700 stor…

Use case type

Analytics augmentation

classification · high
…endly for non-technical employees, such as store managers and food pickers. So, Delivery Hero set up dashboards for visualizing its data using Amazon Quick Sight , which powers data-driven organizations with unified business intelligence at…
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29 Sept 2026, 07:04 UTC
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