{"slug":"novo-nordisk-scales-to-2-500-generative-ai-use-cases-with-amazon-bedrock","url":"https://findausecase.com/use-cases/novo-nordisk-scales-to-2-500-generative-ai-use-cases-with-amazon-bedrock","title":"Novo Nordisk Scales to 2,500+ Generative AI Use Cases with Amazon Bedrock","description":"Danish pharmaceutical company Novo Nordisk built a self-service generative AI platform on Amazon Bedrock that lets employees build and customize chatbots for nonregulated business processes. More than 25,000 employees have used the platform to create chatbots for over 2,500 use cases, cutting the time to build a chatbot from months to days, at an average cost of about $10 per use case per month.","company":"Novo Nordisk A/S","industry":"Pharmaceuticals","country":"Denmark","aiCapabilities":["Conversational AI","Generative AI"],"technology":["Amazon Bedrock","Amazon DynamoDB","AWS Lambda"],"deployment":"Public Cloud","problemStatement":"Employees across Novo Nordisk had ideas for solving their own business problems with generative AI, but were limited because they could not develop the applications or maintain the infrastructure to support them; the company also found it difficult to predict which use cases would take off and which would be less valuable, while needing innovation to remain secure, compliant, and cost-effective.","solutionApproach":"Novo Nordisk built a self-service generative AI platform on AWS, centered on Amazon Bedrock, that lets employees build and customize chatbots and agents for use cases across nonregulated business processes. AWS Partner Cloud2 Oy (formerly KeyCore) validated the architectural design to keep the solution secure and scalable, and the platform runs on serverless AWS services, including Amazon DynamoDB and AWS Lambda, to keep base costs low.","businessValue":"More than 25,000 Novo Nordisk employees have used the platform to create chatbots for over 2,500 use cases, bringing the cycle of building a chatbot down from months to days (or about one hour for a proof of concept), at an average cost of around $10 per use case per month. More than 1,000 employees use the company's general-purpose, off-the-shelf chatbot, which processes over 26,000 prompts a month, and the largest use case was trained on 140,000 documents.","evidence":{"band":"high"},"sourceUrl":"https://aws.amazon.com/solutions/case-studies/novo-nordisk-generative-ai-case-study","dates":{"publishedAt":"2026-09-03T09:05:14.492Z","publishedAtSource":"pipeline","updatedAt":"2026-09-03T09:05:14.492Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/novo-nordisk-scales-to-2-500-generative-ai-use-cases-with-amazon-bedrock. Bulk republication requires permission."}