{"slug":"nest-bank-rolls-out-microsoft-365-copilot-to-polish-staff-cutting-workshop-material-prep-time-90","url":"https://findausecase.com/use-cases/nest-bank-rolls-out-microsoft-365-copilot-to-polish-staff-cutting-workshop-material-prep-time-90","title":"Nest Bank rolls out Microsoft 365 Copilot to Polish staff, cutting workshop material prep time 90%","description":"Nest Bank, a Polish bank focused on micro-entrepreneurs, migrated its data to Azure and Azure Databricks, first built an internal Azure OpenAI-powered admin assistant, then rolled out Microsoft 365 Copilot company-wide as one of the first companies in Europe to do so. Copilot cut the time to create workshop materials from an hour to five minutes (a 90% reduction) and is used to draft meeting agendas, summarize discussions and organize follow-up tasks, while the bank doubled sales and grew daily mobile transactions from 60,000 to 80,000 with the same headcount over 12 months.","company":"Nest Bank","industry":"Financial Services","country":"Poland","aiCapabilities":["Generative AI","Document Intelligence"],"technology":["Microsoft Copilot for Microsoft 365","Azure","Azure Databricks","Azure AI Studio","Azure OpenAI Service"],"deployment":"Public Cloud","problemStatement":"Nest Bank built an internal Azure OpenAI-powered assistant to automate administrative tasks, but employees were often not using it because it was not embedded into day-to-day processes, so staff continued doing manual work in PowerPoint, Word and Teams outside the tool.","solutionApproach":"Nest Bank revamped its data engineering by migrating data sources to Microsoft Azure and adopting Azure Databricks, then rolled out Microsoft 365 Copilot company-wide, embedding it directly into the Microsoft 365 applications employees already used for presentations, documents and meetings.","businessValue":"Creating workshop materials now takes five minutes instead of an hour, Copilot summarizes meeting discussions and organizes tasks after meetings, and helps staff overcome blank-page paralysis by generating first drafts; over the prior 12 months the bank doubled sales and grew daily mobile transactions from an average of 60,000 to 80,000 with the same headcount.","evidence":{"band":"high"},"sourceUrl":"https://www.microsoft.com/en/customers/story/1782799284354734628-nestbank-azure-databricks-ai-banking-and-capital-markets-en-poland","dates":{"publishedAt":"2026-09-16T09:05:29.067Z","publishedAtSource":"pipeline","updatedAt":"2026-09-16T09:05:29.067Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/nest-bank-rolls-out-microsoft-365-copilot-to-polish-staff-cutting-workshop-material-prep-time-90. Bulk republication requires permission."}