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Title
Nest Bank rolls out Microsoft 365 Copilot to Polish staff, cutting workshop material prep time 90%
…goal. This saves time and ensures a structured approach,” shares Buraczyński. “Creating workshop materials now takes five minutes instead of an hour.” “Creating workshop materials now takes five minutes instead of an hour.” Przem…
Description
Nest Bank, a Polish bank focused on micro-entrepreneurs, migrated its data to Azure and Azure Databricks, first built an internal Azure OpenAI-powered admin assistant, then rolled out Microsoft 365 Copilot company-wide as one of the first companies in Europe to do so. Copilot cut the time to create workshop materials from an hour to five minutes (a 90% reduction) and is used to draft meeting agendas, summarize discussions and organize follow-up tasks, while the bank doubled sales and grew daily mobile transactions from 60,000 to 80,000 with the same headcount over 12 months.
…w up on meetings, as well as how quickly they develop new ideas. READ THE STORY Nest Bank, based in Poland, has strategically positioned itself as a champion of micro-entrepreneurs. The bank recognizes how small businesses contribute over 50% of gross domestic…
…goal. This saves time and ensures a structured approach,” shares Buraczyński. “Creating workshop materials now takes five minutes instead of an hour.” “Creating workshop materials now takes five minutes instead of an hour.” Przem…
Company
Nest Bank
…w up on meetings, as well as how quickly they develop new ideas. READ THE STORY Nest Bank, based in Poland, has strategically positioned itself as a champion of micro-entrepreneurs. The bank recognizes how small businesses contribute over 50% of gross domestic…
Country
Poland
…I Studio Microsoft Copilot for Microsoft 365 ORGANIZATION SIZE 50-999 employees COUNTRY Poland BUSINESS NEED Employee experience Share the story Explore related stories /h2>…
Industry
Financial Services
…w up on meetings, as well as how quickly they develop new ideas. READ THE STORY Nest Bank, based in Poland, has strategically positioned itself as a champion of micro-entrepreneurs. The bank recognizes how small businesses contribute over 50% of gross domestic…
Problem
Nest Bank built an internal Azure OpenAI-powered assistant to automate administrative tasks, but employees were often not using it because it was not embedded into day-to-day processes, so staff continued doing manual work in PowerPoint, Word and Teams outside the tool.
…strative tasks. But the adoption of the solution in the bank was insufficient. “Employees were often not using our internal solutions because these solutions were not embedded into day-to-day processes,” explains Przemyslaw Buraczyński, Director of Transformation Department at Nes…
Solution
Nest Bank revamped its data engineering by migrating data sources to Microsoft Azure and adopting Azure Databricks, then rolled out Microsoft 365 Copilot company-wide, embedding it directly into the Microsoft 365 applications employees already used for presentations, documents and meetings.
the best way to encourage people to take advantage of AI was to use a solution that's embedded in the ecosystem. That's Microsoft 365 Copilot.
Business value
Creating workshop materials now takes five minutes instead of an hour, Copilot summarizes meeting discussions and organizes tasks after meetings, and helps staff overcome blank-page paralysis by generating first drafts; over the prior 12 months the bank doubled sales and grew daily mobile transactions from an average of 60,000 to 80,000 with the same headcount.
…uld discourage our employees. But we persevered, and the struggle was worth it. In the last 12 months, we have doubled our sales. We’ve also increased the transactions made through our mobile application, from…
Technology
Microsoft Copilot for Microsoft 365, Azure, Azure Databricks, Azure AI Studio, Azure OpenAI Service
…President of the Management, Nest Bank Discover more details CUSTOMER Nest Bank PRODUCTS Azure Azure Databricks Azure AI Studio Microsoft Copilot for Microsoft 365 ORGANIZATION SIZE 50-999 employees COUNTRY Poland BUSINESS NEED Employee experi…
AI capabilities
Generative AI, Document Intelligence
…page. “If you get stuck because you have an overwhelming task in front of you, you can always ask Copilot to create a first draft,” explains Buraczyński. “It helps you take the first step and gives you that mo…
Use case type
Content generation
…time-savings. “For instance, we can set up workshops with our employees, where Copilot generates invitations and specific agendas based on the workshop's goal. This saves time and ensures a structured approach,” shares Buraczyński. “Creati…
Headline outcome
…I; and the results which enabled quick first drafts to kickstart creativity and reduced the time to create workshop materials by 90% Envisioning the future of banking Nest Bank particularly appreciates the introd…
Deployment model
cloud
…#34; Mitraszewska states. “We also revamped our approach to data engineering by migrating data sources to Microsoft Azure and adopting cutting-edge technologies like Azure Databricks . We believe that investing in cloud infrastructure and data management lays th…
Deployment options
cloud
…#34; Mitraszewska states. “We also revamped our approach to data engineering by migrating data sources to Microsoft Azure and adopting cutting-edge technologies like Azure Databricks . We believe that investing in cloud infrastructure and data management lays th…
