{"slug":"mrcall-runs-its-voice-based-ai-digital-assistants-on-scaleway-handling-over-half-a-million-conversations-for-more-than-200-000-callers","url":"https://findausecase.com/use-cases/mrcall-runs-its-voice-based-ai-digital-assistants-on-scaleway-handling-over-half-a-million-conversations-for-more-than-200-000-callers","title":"MrCall runs its voice-based AI digital assistants on Scaleway, handling over half a million conversations for more than 200,000 callers","description":"MrCall offers digital assistants for voice-based customer service, built on Scaleway Serverless Containers, Linux instances, load balancers and PostgreSQL. The source states it has managed over half a million conversations since launch, with daily peaks of 4,000 interactions, serving over 200,000 callers.","company":"MrCall","industry":"Technology & Software","aiCapabilities":["Conversational AI"],"technology":["Scaleway Serverless Containers","PostgreSQL"],"deployment":"Unknown","problemStatement":"MrCall needed to ensure zero downtime and achieve scalability with a lean team for its voice-based customer service digital assistants.","solutionApproach":"MrCall built a resilient and scalable architecture using Scaleway Serverless Containers, Linux instances, load balancers and PostgreSQL.","businessValue":"Since launch, MrCall says it has managed over half a million conversations, with daily peaks reaching 4,000 interactions, serving over 200,000 callers. Its next-generation Digital Agents, which rely on GPU-powered infrastructure, are planned.","evidence":{"band":"high"},"sourceUrl":"https://scaleway.com/en/customer-testimonials/mrcall","dates":{"publishedAt":"2026-10-14T05:45:49.095Z","publishedAtSource":"pipeline","updatedAt":"2026-10-14T05:45:49.095Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/mrcall-runs-its-voice-based-ai-digital-assistants-on-scaleway-handling-over-half-a-million-conversations-for-more-than-200-000-callers. Bulk republication requires permission."}