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Title

MrCall runs its voice-based AI digital assistants on Scaleway, handling over half a million conversations for more than 200,000 callers

derived · high
…ace—one of the things we appreciated most! Results Since our launch, we've successfully managed over half a million conversations, with daily peaks reaching 4,000 interactions. Serving over 200,000 callers, MrCall has demonstrated the reliability and scala…
…ver half a million conversations, with daily peaks reaching 4,000 interactions. Serving over 200,000 callers, MrCall has demonstrated the reliability and scalability of our services, underpinned by Scaleway's robust infrastructure. These achievements under…

Description

MrCall offers digital assistants for voice-based customer service, built on Scaleway Serverless Containers, Linux instances, load balancers and PostgreSQL. The source states it has managed over half a million conversations since launch, with daily peaks of 4,000 interactions, serving over 200,000 callers.

derived · high
…ace—one of the things we appreciated most! Results Since our launch, we've successfully managed over half a million conversations, with daily peaks reaching 4,000 interactions. Serving over 200,000 callers, MrCall has demonstrated the reliability and scala…

Company

MrCall

derived · high
…eager to explore new horizons with Scaleway at our side. Challanges and context MrCall is at the forefront of AI innovation, offering digital assistants that revolutionize voice-based customer service. Our challenge was clear from the start: ensure zero downtime and achieve scalab…

Industry

Technology & Software

classification · medium
…eager to explore new horizons with Scaleway at our side. Challanges and context MrCall is at the forefront of AI innovation, offering digital assistants that revolutionize voice-based customer service. Our challenge was clear from the start: ensure zero downtime and achieve scalab…

Problem

MrCall needed to ensure zero downtime and achieve scalability with a lean team for its voice-based customer service digital assistants.

derived · high
…lutionize voice-based customer service. Our challenge was clear from the start: ensure zero downtime and achieve scalability with a lean team. Scaleway's infrastructure emerged as the perfect solution, offering us th…

Solution

MrCall built a resilient and scalable architecture using Scaleway Serverless Containers, Linux instances, load balancers and PostgreSQL.

derived · high
…taining a high level of service reliability. Solution Utilizing Scaleway's Serverless Containers, Linux instances, load balancers, and PostgreSQL, we crafted a resilient and scalable architecture. Our choice was driven not just by Scaleway’s competitive pricing but by their p…

Business value

Since launch, MrCall says it has managed over half a million conversations, with daily peaks reaching 4,000 interactions, serving over 200,000 callers. Its next-generation Digital Agents, which rely on GPU-powered infrastructure, are planned.

derived · high
…ace—one of the things we appreciated most! Results Since our launch, we've successfully managed over half a million conversations, with daily peaks reaching 4,000 interactions. Serving over 200,000 callers, MrCall has demonstrated the reliability and scala…
…capabilities, mirroring first-level customer care with accuracy and efficiency. This evolution relies heavily on advanced GPU-powered infrastructure, for which Scaleway is our preferred partner. Their technology offer will play…

AI capabilities

Conversational AI

classification · high
…t our side. Challanges and context MrCall is at the forefront of AI innovation, offering digital assistants that revolutionize voice-based customer service. Our challenge was clear from the start: ensure zero downtime and achieve scala…

Technology

Scaleway Serverless Containers, PostgreSQL

classification · high
…taining a high level of service reliability. Solution Utilizing Scaleway's Serverless Containers, Linux instances, load balancers, and PostgreSQL, we crafted a resilient and scalable architecture. Our choice was driven not just by Scaleway’s competitive pricing but by their p…

Headline outcome

derived · high
…ace—one of the things we appreciated most! Results Since our launch, we've successfully managed over half a million conversations, with daily peaks reaching 4,000 interactions. Serving over 200,000 callers, Mr…
…ver half a million conversations, with daily peaks reaching 4,000 interactions. Serving over 200,000 callers, MrCall has demonstrated the reliability and scalability of our services, under…

Use case type

Conversational assistant

classification · high
…t our side. Challanges and context MrCall is at the forefront of AI innovation, offering digital assistants that revolutionize voice-based customer service. Our challenge was clear from the start: ensure zero downtime and achieve scala…
Capture details
Captured
13 Oct 2026, 06:35 UTC
Extractor
fetch-strip@1
Snapshot hash
cc7e28a887b4efce95763f997fc4d2e60b0672d1859cf07d78d5877cda3c5c9d