Source proof for Modernizing public services through citizen-first innovation

…s Try Databricks Customer Stories / Central Provident Fund Board CUSTOMER STORY Modernizing public services through citizen-first innovation 300+ Users trained on Azure Databricks The Central Provident Fund (CPF) is a co…

…er leveraging data to serve CPF members To modernize their data infrastructure, CPFB built a Unified Data Platform (UDP) to make data more accessible, secure and usable across the organization. The goal was to improve how teams worked with data to increase user competency,…

…ters to pass on knowledge and build confidence across various CPFB departments. More than 300 users were trained on Azure Databricks, and training efforts continued beyond implementation, with experienced data analysts partnering with business users on more advanced data science projects. “This shift allowed us to leverage data more efficiently, propose better polici…

UDP was deployed on Singapore's Government Commercial Cloud 2.0 (GCC 2.0), providing a secure foundation for the modern platform.

…ent Fund (CPF) is a cornerstone of Singapore’s national social security system, supporting more than 4 million members with home ownership, healthcare financing and lifelong income. The CPF Board (CPFB) also administers key government-managed programs, includi…

…rity and Trust Ready to get started? Get a Demo Login Contact Us Try Databricks Customer Stories / Central Provident Fund Board CUSTOMER STORY Modernizing public services through citizen-first innovation 300…

…ervices through citizen-first innovation 300+ Users trained on Azure Databricks The Central Provident Fund (CPF) is a cornerstone of Singapore’s national social security system, supporting more than 4 million members with home ownership, healthcare financi…

…fine-tuned and deployed securely on a single platform. Share this post Details Industry : Public Sector Use Case : Data Science , Data Engineering , Governance and Security Cloud : Az…

…efficiently, slowing analytics workflows and decision-making. More granularly, users had to download data from the warehouse to their local machines, and access required navigating multiple layers of approval. Once data was obtained, analysis was often performed using limited computing power on desktops or laptops, creating challenges in both performance and scalability. “Any time we needed to do extensive analysis, not only did we have to deal with…

…both performance and scalability. “Any time we needed to do extensive analysis, not only did we have to deal with managing large datasets stored in individual devices, which presented a security concern, but often we had to request additional laptops beyond the devices we had on hand,” Benedict Ho, Senior Deputy Director in the DSA Department at CPFB, shared. Th…

…er leveraging data to serve CPF members To modernize their data infrastructure, CPFB built a Unified Data Platform (UDP) to make data more accessible, secure and usable across the organization. The goal was to improve how teams worked with data to increase user competency,…

…ters to pass on knowledge and build confidence across various CPFB departments. More than 300 users were trained on Azure Databricks, and training efforts continued beyond implementation, with experienced data analysts partnering with business users on more advanced data science projects. “This shift allowed us to leverage data more efficiently, propose better polici…

…give teams access to advanced analytics capabilities in a familiar environment. Collaboration also improved significantly with the adoption of Databricks Notebooks. Teams no longer had to send scripts back and forth over email or manage version…

…move faster and focus more on analysis, rather than on administrative overhead. Databricks Assistant also gave users an AI-powered coding companion to accelerate development and problem-solving across technical and nontechnical teams. Data that comes into UDP from various source systems in CPFB goes through an ex…

UDP was deployed on Singapore's Government Commercial Cloud 2.0 (GCC 2.0), providing a secure foundation for the modern platform.

…ial Cloud 2.0 (GCC 2.0), providing a secure foundation for the modern platform. CPFB also used Microsoft Purview to establish governance policies and a shared data dictionary to guide secure data usage across departments. “We were one of the first government agencies to onboard with Azure GCC 2.0,” B…

…us to help users but also for them to solve problems themselves,” Jared noted. Report generation became faster and more automated, with simple reports generated in minutes and complex ones scheduled to run overnight. Finally, machine learning models were developed, trained, fine-tuned and deployed securely on a single platform. Share this post Details Industry : Public Sector Use Case : Data Science , Data…

…would be critical to success. Internal users were involved from the start, and a train-the-trainer model was put in place, which allowed early adopters to pass on knowledge and build confidence across various CPFB departments. More than 300 users were trained on Azure Databricks, and training efforts continued beyond implementation, with experienced data analysts partnering with business users on more advanced data science projects. “This shift allowed us to leverage data more efficiently, propose better polici…

…ard CUSTOMER STORY Modernizing public services through citizen-first innovation 300+ Users trained on Azure Databricks The Central Provident Fund (CPF) is a cornerstone of Singapore’s national socia…

…er leveraging data to serve CPF members To modernize their data infrastructure, CPFB built a Unified Data Platform (UDP) to make data more accessible, secure and usable across the organization. The goal was to improve how teams worked with data to increase user competency,…

…orts generated in minutes and complex ones scheduled to run overnight. Finally, machine learning models were developed, trained, fine-tuned and deployed securely on a single platform. Share this post Details Industry : Public Sector Use Case : Data Science , Dat…

…ely with Microsoft and Databricks to future-proof UDP, enable Unity Catalog and explore the latest generative AI features in Azure Databricks.” Expanding possibilities with new capabilities These new tools also helped use…

…sights across policy formulation, operations and service delivery — a goal they achieved with Azure Databricks. Growing demands on data management The CPFB began their digital journey more t…

…s in a familiar environment. Collaboration also improved significantly with the adoption of Databricks Notebooks. Teams no longer had to send scripts back and forth over email or manage versio…

…move faster and focus more on analysis, rather than on administrative overhead. Databricks Assistant also gave users an AI-powered coding companion to accelerate development and problem-solving across technical and nontechnical…

…Case : Data Science , Data Engineering , Governance and Security Cloud : Azure Product : Databricks SQL , Lakeflow Jobs , Unity Catalog Ready to get started? Try Databricks for free Learn more about our product Talk…

…it notebooks, troubleshoot in real time and work from a single source of truth. Users could build dashboards in Power BI without saving or sending flat files. These changes helped teams move faster and focus more on analysis, rather than…

…ial Cloud 2.0 (GCC 2.0), providing a secure foundation for the modern platform. CPFB also used Microsoft Purview to establish governance policies and a shared data dictionary to guide secure data usage across departments. “We…

…lic Sector Use Case : Data Science , Data Engineering , Governance and Security Cloud : Azure Product : Databricks SQL , Lakeflow Jobs , Unity Catalog Ready to get started?…

…lic Sector Use Case : Data Science , Data Engineering , Governance and Security Cloud : Azure Product : Databricks SQL , Lakeflow Jobs , Unity Catalog Ready to get started?…