{"slug":"miami-dade-college-boosts-student-pass-rates-by-15-with-microsoft-365-copilot","url":"https://findausecase.com/use-cases/miami-dade-college-boosts-student-pass-rates-by-15-with-microsoft-365-copilot","title":"Miami Dade College boosts student pass rates by 15% with Microsoft 365 Copilot","description":"Miami Dade College deployed Microsoft 365 Copilot among its President's Cabinet and senior leaders, and used Microsoft Copilot Studio to build AI-powered assistants supporting personalized learning, coding exercises, essay structures and math problems around the clock. In the first semester of implementation in STEM and advanced analytics courses, the college saw a 15% increase in student pass rates and a 12% decrease in dropout rates. A survey found 77% of users completed tasks faster, 76% saw improved work quality, and 81% reported increased productivity; if just 15% of MDC's more than 6,000 employees saved 12 minutes a day, that would total nearly 50,000 hours a year. Encouraged by these results, MDC expanded its Copilot deployment by 400 licenses, prioritizing student-facing employees.","company":"Miami Dade College","industry":"Education","country":"United States","aiCapabilities":["Recommendation & Personalization","Generative AI"],"technology":["Microsoft 365 Copilot","Microsoft Copilot Studio","Microsoft Teams","Microsoft 365"],"deployment":"Unknown","problemStatement":"Miami Dade College aimed to transform education by enhancing student engagement, improving faculty efficiency and equipping students with workforce-ready skills to succeed in an increasingly AI-driven world, in a context where professors are not available around the clock to help students with coding exercises, essay structures and math problems.","solutionApproach":"Miami Dade College deployed Microsoft 365 Copilot licenses among its President's Cabinet and senior leaders, and used Microsoft Copilot Studio to build AI-powered assistants that support personalized learning, coding exercises, essay structures and math problems as a 24/7 study companion. Implementing Copilot required secure, structured training so faculty, staff and students could integrate AI effectively into their work; MDC addressed initial skepticism with gradual onboarding and education, and built a Microsoft Teams community where faculty and staff share best practices and AI prompts. Encouraged by results, MDC expanded its Copilot deployment by 400 licenses, prioritizing student-facing employees.","businessValue":"Since deploying Copilot, Miami Dade College has seen a 15% increase in student pass rates and a 12% decrease in dropout rates, especially in STEM and advanced analytics courses in the first semester of implementation. A survey found 77% of users completed tasks faster, 76% saw improved work quality, 81% reported increased productivity, and grading time fell 50%. If just 15% of MDC's more than 6,000 employees saved 12 minutes a day, that would total nearly 50,000 hours a year.","evidence":{"band":"high"},"sourceUrl":"https://www.microsoft.com/en/customers/story/23284-miami-dade-college-microsoft-365-copilot","dates":{"publishedAt":"2026-08-16T03:53:46.831Z","publishedAtSource":"ledger","updatedAt":"2026-08-26T06:58:25.589Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/miami-dade-college-boosts-student-pass-rates-by-15-with-microsoft-365-copilot. Bulk republication requires permission."}