Title
Miami Dade College boosts student pass rates by 15% with Microsoft 365 Copilot
Miami Dade College boosts student pass rates by 15% with Microsoft 365 Copilot | Microsoft Customer Stories This is the Trace Id: f427f6407798d8d11e2a4966979c…
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Description
Miami Dade College deployed Microsoft 365 Copilot among its President's Cabinet and senior leaders, and used Microsoft Copilot Studio to build AI-powered assistants supporting personalized learning, coding exercises, essay structures and math problems around the clock. In the first semester of implementation in STEM and advanced analytics courses, the college saw a 15% increase in student pass rates and a 12% decrease in dropout rates. A survey found 77% of users completed tasks faster, 76% saw improved work quality, and 81% reported increased productivity; if just 15% of MDC's more than 6,000 employees saved 12 minutes a day, that would total nearly 50,000 hours a year. Encouraged by these results, MDC expanded its Copilot deployment by 400 licenses, prioritizing student-facing employees.
…lty Member in Artificial Intelligence and Data Analytics at Miami Dade College. Through Microsoft Copilot Studio , MDC has enhanced student engagement, creating AI-powered assistants that help with personalized learning and study support. The impact has been especially significant in the first semester of implementat…
…a 24/7 study companion, offering on-demand support and personalized guidance. “Copilot acts as an always-available tutor, supporting coding exercises, essay structures and math problems – even at 2 AM when professors aren’t available,” reflects Dr. Ernesto Lee, Faculty Member in Artificial Intelligence and Data…
…ompleting tasks faster 76% saw improved work quality 81% increased productivity Encouraged by these results, MDC expanded its Copilot deployment by 400 licenses, prioritizing student-facing employees. Shaping the future of education With AI already transforming education at Miami…
Company
Miami Dade College
Miami Dade College boosts student pass rates by 15% with Microsoft 365 Copilot | Microsoft Customer Stories This is the Trace Id: f427f6407798d8d11e2a4966979c…
Industry
Education
…99 employees COUNTRY/REGION United States BUSINESS NEED Artificial Intelligence INDUSTRY Higher Education Share the story Explore related stories /h2> "> Explore related stories Stories…
Country
United States
…oft Copilot Studio SERVICES AND SUPPORT ORGANIZATION SIZE 1,000-9,999 employees COUNTRY/REGION United States BUSINESS NEED Artificial Intelligence INDUSTRY Higher Education Share the story…
Problem
Miami Dade College aimed to transform education by enhancing student engagement, improving faculty efficiency and equipping students with workforce-ready skills to succeed in an increasingly AI-driven world, in a context where professors are not available around the clock to help students with coding exercises, essay structures and math problems.
…e details Explore related stories Contact Sales Contact Sales Executive summary Miami Dade College (MDC) aimed to transform education by enhancing student engagement, improving faculty efficiency and equipping students with workforce-ready skills to succeed in an increasingly AI-driven world. MDC adopted Microsoft 365 Copilot for its AI-powered automation, seamless integ…
Implementation approach
Copilot licenses were first deployed among the President's Cabinet and senior leaders, then expanded by 400 additional licenses to student-facing employees after early results proved positive.
…ransformation at every level. Already a heavy user of Microsoft 365 and Teams , expanding its partnership and deploying Microsoft 365 Copilot licenses among the President’s Cabinet and senior leaders, was a natural step in kickstarting its AI journey. “We complete tasks in minut…
…ompleting tasks faster 76% saw improved work quality 81% increased productivity Encouraged by these results, MDC expanded its Copilot deployment by 400 licenses, prioritizing student-facing employees. Shaping the future of education With AI already transforming education at Miami…
Onboarding approach
MDC used secure, structured training and gradual onboarding to address initial faculty/staff skepticism, and built a Microsoft Teams community where faculty and staff share best practices and AI prompts to drive continued adoption.
…do it better,” adds Dr. Thomas. Ensuring responsible and enthusiastic adoption Implementing Copilot wasn’t just about innovation, it required secure, structured training to ensure faculty, staff and students could integrate AI effectively into their work. “Of course, there was initial skepticism,” says Dr. Lee. “People hesitate to em…
…ne wants to be the best horseshoe maker in an era of cars – adaptation is key.” MDC addressed concerns with gradual onboarding and education, building a Microsoft Teams community where faculty and staff share best practices, AI prompts and insights, keeping Copilot a continuous driver of innovation. “We often hear, ‘We’re buil…
Business value
Since deploying Copilot, Miami Dade College has seen a 15% increase in student pass rates and a 12% decrease in dropout rates, especially in STEM and advanced analytics courses in the first semester of implementation. A survey found 77% of users completed tasks faster, 76% saw improved work quality, 81% reported increased productivity, and grading time fell 50%. If just 15% of MDC's more than 6,000 employees saved 12 minutes a day, that would total nearly 50,000 hours a year.
…ith Microsoft tools and ability to support its ambition of advancing education. Since deploying Copilot, MDC has seen a 15% increase in student pass rates, a 12% drop in course dropout rates, and significant time savings for faculty a…
…– that’s when you see the real impact.” A survey reinforced Copilot’s success: 77% of users reported completing tasks faster 76% saw improved work quality 81% increased productivity Encouraged by these re…
…in kickstarting its AI journey. “We complete tasks in minutes instead of hours. If just 15% of our more than 6,000 employees save 12 minutes a day, that’s nearly 50,000 hours a year – time reinvested in meaningful work.” Dr. James Thomas, Chair of the School of…
…ntelligence and Data Analytics, Miami Dade College 81% increase in productivity 50% reduction in grading time Sparking creativity and making learning fun Copilot isn’t just about automating…
Solution
Miami Dade College deployed Microsoft 365 Copilot licenses among its President's Cabinet and senior leaders, and used Microsoft Copilot Studio to build AI-powered assistants that support personalized learning, coding exercises, essay structures and math problems as a 24/7 study companion. Implementing Copilot required secure, structured training so faculty, staff and students could integrate AI effectively into their work; MDC addressed initial skepticism with gradual onboarding and education, and built a Microsoft Teams community where faculty and staff share best practices and AI prompts. Encouraged by results, MDC expanded its Copilot deployment by 400 licenses, prioritizing student-facing employees.
…lty Member in Artificial Intelligence and Data Analytics at Miami Dade College. Through Microsoft Copilot Studio , MDC has enhanced student engagement, creating AI-powered assistants that help with personalized learning and study support. The impact has been especially significant in the first semester of implementat…
…a 24/7 study companion, offering on-demand support and personalized guidance. “Copilot acts as an always-available tutor, supporting coding exercises, essay structures and math problems – even at 2 AM when professors aren’t available,” reflects Dr. Ernesto Lee, Faculty Member in Artificial Intelligence and Data…
AI capabilities
Recommendation & Personalization, Generative AI
…lty Member in Artificial Intelligence and Data Analytics at Miami Dade College. Through Microsoft Copilot Studio , MDC has enhanced student engagement, creating AI-powered assistants that help with personalized learning and study support. The impact has been especially significant in the first semester of implementat…
…a 24/7 study companion, offering on-demand support and personalized guidance. “Copilot acts as an always-available tutor, supporting coding exercises, essay structures and math problems – even at 2 AM when professors aren’t available,” reflects Dr. Ernesto Lee, Faculty Member in Artificial Intelligence and Data…
Technology
Microsoft 365 Copilot, Microsoft Copilot Studio, Microsoft Teams, Microsoft 365
…we’re reimagining education.” Discover more details CUSTOMER Miami Dade College PRODUCTS Microsoft 365 Microsoft Teams Microsoft 365 Copilot Microsoft Copilot Studio SERVICES AND SUPPORT ORGANIZATION SIZE 1,000-9,999 employees COUNTRY/REGION Uni…
Capture details
- Captured
- 26 Aug 2026, 02:25 UTC
- Extractor
- fetch-strip@1
- Snapshot hash
- ceb05f043c74fa02e3383de8687aee56011b1d3b4059268f1ebf4c2daaf88001