{"slug":"medigold-health-uses-azure-openai-to-automate-clinical-report-generation-lifting-clinician-retention-58","url":"https://findausecase.com/use-cases/medigold-health-uses-azure-openai-to-automate-clinical-report-generation-lifting-clinician-retention-58","title":"Medigold Health uses Azure OpenAI to automate clinical report generation, lifting clinician retention 58%","description":"Medigold Health, a UK occupational health provider serving over 3,500 businesses, migrated to Azure App Service and used Azure OpenAI Service with Azure Cosmos DB and Azure SQL Database to automatically generate medical reports from clinicians' consultation notes in about 15 seconds, down from extensive manual notetaking, dictation and typing. The automation significantly cut clinicians' administrative burden and led to a 58% rise in clinician retention and greater job satisfaction.","company":"Medigold Health","industry":"Healthcare","country":"United Kingdom","aiCapabilities":["Generative AI","Document Intelligence"],"technology":["Azure App Service","Azure OpenAI Service","Azure Cosmos DB","Azure SQL Database","Azure AI Services"],"deployment":"Public Cloud","problemStatement":"Medigold Health faced increasing client demand and limited clinician resources, with manual aspects of client health assessments like extensive notetaking, dictation and typing reports adding hours to a clinician's workday, and occupational healthcare as a whole seeing a reduction in the number of clinicians entering the field.","solutionApproach":"Medigold migrated its applications to Azure App Service and used Azure OpenAI Service for automated report generation, Azure Cosmos DB for logging prompts and responses in the AI interaction process, and Azure SQL Database as the main persistence layer for storing AI-generated responses accessible to clinicians through Medigold's internal application.","businessValue":"Reports can now be generated from a clinician's consultation notes in approximately 15 seconds, requiring only review, edit and sign-off, saving clinicians significant time over the course of a day and leading to a 58% rise in clinician retention along with greater job satisfaction and improved work-life balance.","evidence":{"band":"high"},"sourceUrl":"https://www.microsoft.com/en/customers/story/19709-medigold-health-consultancy-azure","dates":{"publishedAt":"2026-09-16T09:05:22.587Z","publishedAtSource":"pipeline","updatedAt":"2026-09-16T09:05:22.587Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/medigold-health-uses-azure-openai-to-automate-clinical-report-generation-lifting-clinician-retention-58. Bulk republication requires permission."}