{"slug":"less-paperwork-more-time-for-people-azure-openai-at-landsberg-hospital","url":"https://findausecase.com/use-cases/less-paperwork-more-time-for-people-azure-openai-at-landsberg-hospital","title":"Less paperwork, more time for people: Azure OpenAI at Landsberg Hospital","description":"Klinikum Landsberg am Lech, a German acute-care hospital, deployed an AI language solution built on Azure OpenAI with partner Pexon Consulting that transcribes doctor-patient consultations in real time via tablet, recognizes medical terms, structures the content, and transfers it directly into the hospital information system.","company":"Klinikum Landsberg am Lech","industry":"Healthcare","country":"Germany","aiCapabilities":["Speech & Audio AI","Document Intelligence"],"technology":["Azure OpenAI"],"deployment":"Public Cloud","problemStatement":"The manual documentation of patient consultations costs valuable time, adding up to ten to 15 minutes of pure paperwork for each consultation, time doctors would rather spend with patients, and this led to a high workload for staff and limited time available for direct patient care.","solutionApproach":"Doctors use a tablet as a dictation device and speak freely during the patient consultation; the AI listens, recognizes medical terms, assigns them to the right patient, and automatically extracts relevant information such as allergies, vaccinations, previous illnesses, or medication plans, which is structured and transferred directly to the hospital information system.","businessValue":"Since going live in March 2025, the system has transcribed over 1,300 conversations, saves medical staff around ten minutes per consultation (up to two hours a day), reduces documentation effort by over 90% while increasing data quality, and has reduced costs for paperwork, post-processing, and archiving by around 25%.","evidence":{"band":"high"},"sourceUrl":"https://www.microsoft.com/en/customers/story/25038-klinikum-landsberg-am-lech-azure-openai","dates":{"publishedAt":"2026-09-24T05:49:14.792Z","publishedAtSource":"pipeline","updatedAt":"2026-09-24T05:49:14.792Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/less-paperwork-more-time-for-people-azure-openai-at-landsberg-hospital. Bulk republication requires permission."}