Title
Less paperwork, more time for people: Azure OpenAI at Landsberg Hospital
Less paperwork, more time for people: Azure OpenAI at Landsberg Hospital | Microsoft Customer Stories This is the Trace Id: a6be1bb0796ebefdea60e453d8ad…
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Description
Klinikum Landsberg am Lech, a German acute-care hospital, deployed an AI language solution built on Azure OpenAI with partner Pexon Consulting that transcribes doctor-patient consultations in real time via tablet, recognizes medical terms, structures the content, and transfers it directly into the hospital information system.
…the patient consultation without having to concentrate on a keyboard or screen. The AI listens, recognizes medical terms, assigns them to the right patient, and automatically extracts relevant information such as allergies, vaccinations, previous illnesses, or medication plans. This information is recognized, structured, and transferred directly to the hos…
Company
Klinikum Landsberg am Lech
…omuschat, Commercial Director, Klinikum Landsberg am Lech Discover more details CUSTOMER Klinikum Landsberg am Lech PARTNER Pexon Consulting PRODUCTS Azure OpenAI SERVICES AND SUPPORT ORGANIZATIO…
Problem
The manual documentation of patient consultations costs valuable time, adding up to ten to 15 minutes of pure paperwork for each consultation, time doctors would rather spend with patients, and this led to a high workload for staff and limited time available for direct patient care.
…medical histories completed, medication plans transferred, and allergies added. This adds up to ten to 15 minutes of pure paperwork for each consultation—time that the doctors would rather spend with their patients. “Complete documentation is essential,” Dr. Schnelke explains. “It’s far more th…
Solution
Doctors use a tablet as a dictation device and speak freely during the patient consultation; the AI listens, recognizes medical terms, assigns them to the right patient, and automatically extracts relevant information such as allergies, vaccinations, previous illnesses, or medication plans, which is structured and transferred directly to the hospital information system.
…the patient consultation without having to concentrate on a keyboard or screen. The AI listens, recognizes medical terms, assigns them to the right patient, and automatically extracts relevant information such as allergies, vaccinations, previous illnesses, or medication plans. This information is recognized, structured, and transferred directly to the hos…
Business value
Since going live in March 2025, the system has transcribed over 1,300 conversations, saves medical staff around ten minutes per consultation (up to two hours a day), reduces documentation effort by over 90% while increasing data quality, and has reduced costs for paperwork, post-processing, and archiving by around 25%.
…aff, who gain up to two hours a day for optimized patient care. READ THE STORY “Since going live in March 2025, the system has already transcribed over 1,300 conversations and recorded around one million words. This saves our medical staff around ten minutes per consultation. That adds up…
…ly rethinks it. “Azure OpenAI lets the hospital work faster and more precisely. The costs for paperwork, post-processing, and archiving have been reduced by around 25%.” Phillip Pham, Managing Director, Pexon Consulting GmbH The solution: AI-suppor…
Headline outcome
…tes interdisciplinary coordination, and improves communication within the team. Documentation effort is reduced by over 90%, while data quality increases at the same time. The economic benefits are also evident: “Azure OpenAI lets the hospital work fa…
Use case type
Document processing
…ation such as allergies, vaccinations, previous illnesses, or medication plans. This information is recognized, structured, and transferred directly to the hospital information system (HIS). If a piece of information is missing, a visual notification appears on the scre…
AI capabilities
Speech & Audio AI, Document Intelligence
…the patient consultation without having to concentrate on a keyboard or screen. The AI listens, recognizes medical terms, assigns them to the right patient, and automatically extracts relevant information such as allergies, vaccination…
Industry
Healthcare
…E 50-999 employees COUNTRY/REGION Germany BUSINESS NEED Artificial Intelligence INDUSTRY Healthcare Share the story Explore related stories /h2> "> Explore related stories Stories…
Technology
Azure OpenAI
…cover more details CUSTOMER Klinikum Landsberg am Lech PARTNER Pexon Consulting PRODUCTS Azure OpenAI SERVICES AND SUPPORT ORGANIZATION SIZE 50-999 employees COUNTRY/REGION Germany…
Country
Germany
…g PRODUCTS Azure OpenAI SERVICES AND SUPPORT ORGANIZATION SIZE 50-999 employees COUNTRY/REGION Germany BUSINESS NEED Artificial Intelligence INDUSTRY Healthcare Share the story Explo…
Deployment model
cloud
…cover more details CUSTOMER Klinikum Landsberg am Lech PARTNER Pexon Consulting PRODUCTS Azure OpenAI SERVICES AND SUPPORT ORGANIZATION SIZE 50-999 employees COUNTRY/REGION Germany…
Deployment options
cloud
…ct of the project. All audio data is processed in encrypted form exclusively in the hospital’s certified Azure environment, then pseudonymized and neither exported nor used to train the model. “Patient…
Capture details
- Captured
- 24 Sept 2026, 05:24 UTC
- Extractor
- fetch-strip@1
- Snapshot hash
- 64c8c5130c1336c123d35eb9d8069ddd85e469a3b2636c498f3cb943cbf42cdb