{"slug":"karl-storz-achieves-97-active-usage-of-microsoft-365-copilot-across-a-governed-medtech-ai-rollout","url":"https://findausecase.com/use-cases/karl-storz-achieves-97-active-usage-of-microsoft-365-copilot-across-a-governed-medtech-ai-rollout","title":"KARL STORZ achieves 97% active usage of Microsoft 365 Copilot across a governed MedTech AI rollout","description":"KARL STORZ, a German MedTech company headquartered in Tuttlingen that develops medical instruments and operating room solutions for a global workforce of nearly 10,000 employees, adopted Microsoft 365 Copilot to give employees generative AI productivity for meeting summaries, drafting, and information retrieval without moving regulated data outside its existing governed Microsoft 365 environment. Because Copilot respects existing data permission structures, it only surfaces documents users are already authorized to access, letting IT extend AI capabilities without reworking governance for its regulated, multi-region operations. Active usage reached 97% across approximately 2,000 licensed users, with 93% returning month over month; the company is now expanding the rollout to 5,000 licenses.","company":"KARL STORZ","industry":"Life Sciences","country":"Germany","aiCapabilities":["Generative AI","Natural Language Processing","Document Intelligence"],"technology":["Microsoft 365 Copilot","SharePoint","OneDrive","Outlook"],"deployment":"Unknown","problemStatement":"As KARL STORZ scaled globally, information lived across emails, documents, and collaboration tools, and accessing and applying it required significant time and effort, slowing decision-making in a MedTech environment where information must be accurate, accessible, and audit-ready across regulatory environments.","solutionApproach":"KARL STORZ chose Microsoft 365 Copilot for its ability to work natively within Microsoft 365 and the identity, permissions, and governance controls already in place, using it where its data already lived, so that Copilot only delivers documents users are already authorized to access.","businessValue":"Active usage of Microsoft 365 Copilot reached 97% across approximately 2,000 licensed users, with 93% returning month over month, as teams used it for meeting summaries, drafting, and information retrieval; the company is now expanding the rollout to 5,000 licenses.","evidence":{"band":"high"},"sourceUrl":"https://www.microsoft.com/en/customers/story/26791-karl-storz-microsoft-365-copilot","dates":{"publishedAt":"2026-09-15T09:05:34.956Z","publishedAtSource":"pipeline","updatedAt":"2026-09-15T09:05:34.956Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/karl-storz-achieves-97-active-usage-of-microsoft-365-copilot-across-a-governed-medtech-ai-rollout. Bulk republication requires permission."}