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Title
KARL STORZ achieves 97% active usage of Microsoft 365 Copilot across a governed MedTech AI rollout
…, establishing a governed, repeatable approach to enterprise AI. READ THE STORY Achieved 97% active usage across licensed users 93% month-over-month returning users In a MedTech environment defined by consta…
Description
KARL STORZ, a German MedTech company headquartered in Tuttlingen that develops medical instruments and operating room solutions for a global workforce of nearly 10,000 employees, adopted Microsoft 365 Copilot to give employees generative AI productivity for meeting summaries, drafting, and information retrieval without moving regulated data outside its existing governed Microsoft 365 environment. Because Copilot respects existing data permission structures, it only surfaces documents users are already authorized to access, letting IT extend AI capabilities without reworking governance for its regulated, multi-region operations. Active usage reached 97% across approximately 2,000 licensed users, with 93% returning month over month; the company is now expanding the rollout to 5,000 licenses.
…ft 365 and the identity, permissions, and governance controls already in place. Active usage of Microsoft 365 Copilot reached 97% across approximately 2,000 licensed users, with 93% returning month over month, establishing a governed, repeatable approach to enterprise AI. READ THE STORY…
Company
KARL STORZ
…Read the story Discover more details Explore related stories Executive summary KARL STORZ, based in Tuttlingen, Germany, develops medical instruments, imaging technologies, and integrated operating room solutions. As it scaled globally, managing information across systems, regions, and regula…
Country
Germany
…t OneDrive Outlook SERVICES AND SUPPORT ORGANIZATION SIZE 1,000-9,999 employees COUNTRY/REGION Germany BUSINESS NEED AI and Agents INDUSTRY MedTech Share the story Explore related st…
Industry
Life Sciences
…N SIZE 1,000-9,999 employees COUNTRY/REGION Germany BUSINESS NEED AI and Agents INDUSTRY MedTech Share the story Explore related stories /h2> "> Explore related stories Stories…
Problem
As KARL STORZ scaled globally, information lived across emails, documents, and collaboration tools, and accessing and applying it required significant time and effort, slowing decision-making in a MedTech environment where information must be accurate, accessible, and audit-ready across regulatory environments.
…mentation and secure collaboration across regions and regulatory environments. “There were information overload issues across the organization,” says Matt Butcher, Vice President of IT for North America, KARL STORZ. “Peopl…
Solution
KARL STORZ chose Microsoft 365 Copilot for its ability to work natively within Microsoft 365 and the identity, permissions, and governance controls already in place, using it where its data already lived, so that Copilot only delivers documents users are already authorized to access.
…o unlock generative AI productivity without risking data privacy or compliance, KARL STORZ chose Microsoft 365 Copilot for its ability to work natively within Microsoft 365 and the identity, permissions, and governance controls already in place. Active usage of Microsoft 365 Copilot reached 97% across approximately 2,000 l…
Business value
Active usage of Microsoft 365 Copilot reached 97% across approximately 2,000 licensed users, with 93% returning month over month, as teams used it for meeting summaries, drafting, and information retrieval; the company is now expanding the rollout to 5,000 licenses.
…tems could now be completed in a more connected way. Adoption followed quickly. Active usage reached 97% across licensed users, with 93% returning month over month. These signals reflect sustained use. Copilot became part of how work gets done…
AI capabilities
Generative AI, Natural Language Processing, Document Intelligence
…el already in place. KARL STORZ began with a focused rollout tied to real work. Teams used Microsoft 365 Copilot for meeting summaries, drafting, and information retrieval—tasks that previously required switching between tools and manually reconstruct…
Technology
Microsoft 365 Copilot, SharePoint, OneDrive, Outlook
…n Facebook , LinkedIn , and YouTube . Discover more details CUSTOMER KARL STORZ PRODUCTS Microsoft 365 Copilot Microsoft 365 Microsoft Copilot Microsoft 365 Copilot Chat SharePoint OneDrive Outlook SERVICES AND SUPPORT ORGANIZATION SIZE 1,000-9,999 employees COUNTRY/REGION Ger…
Headline outcome
…, establishing a governed, repeatable approach to enterprise AI. READ THE STORY Achieved 97% active usage across licensed users 93% month-over-month returning users In a MedTech environment defined by consta…
Use case type
Knowledge search
…. You’re getting information from SharePoint, OneDrive, Outlook. With no silos, Copilot easily finds the conversations and the information,” says Marius Sigmund, Senior Director of Global IT Digital Platforms, at KARL…
