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Jeongyookgak's Chorocmaeul builds a customer churn prediction model on Databricks to drive CRM campaigns
…30,000 product SKUs accumulated over 12 years since digitization. For example, through a customer churn prediction model that analyzes customer purchase cycles, they can build a personalized customer management strategy while also starting a CRM campaign to send automated messages during the period of customer churn risk. Additionally, data analysts can leverage Python and Apache Spark™ engines to c…