Each colour maps a published value to the exact source passage used to support it. Only bounded excerpts are public; administrators can inspect the complete captured source.
Title
Inside the Governed Data Platform Powering ChatGPT: OpenAI on Databricks
…a Demo Login Contact Us Try Databricks Customer Stories / OpenAI CUSTOMER STORY Inside the governed data platform powering ChatGPT: OpenAI on Databricks Complete governance Of entire multi-cloud data estate by Unity Catalog $400K/mo…
Description
OpenAI runs its marketing, analytics, security, and finance operations on the Databricks Data + AI Platform across Azure and AWS, with usage data landing in Delta tables governed by Unity Catalog. OpenAI's Security team uses Databricks streaming pipelines to standardize infrastructure, cloud, and vendor audit logs into governed Delta tables for threat detection, investigation, and incident response, including Codex agents querying governed security data via SQL APIs. The marketing team uses a Bronze-Silver-Gold architecture to build audiences without writing SQL for one billion weekly active users, eliminating $400,000 per month in storage costs. Separately, Databricks and OpenAI announced a multi-year partnership bringing OpenAI's frontier models, including GPT models and Codex, natively into the Databricks Data + AI Platform, callable via SQL or API against data governed by Unity Catalog.
…t scale by hundreds of millions of people worldwide. Behind those products sits the Databricks Data + AI Platform that supports OpenAI’s marketing, analytics, security, trust and safety, and finance teams. Databricks has become a core pillar and a long-term strategic partner, bringin…
Company
OpenAI
…rity and Trust Ready to get started? Get a Demo Login Contact Us Try Databricks Customer Stories / OpenAI CUSTOMER STORY Inside the governed data platform powering ChatGPT: OpenAI on Da…
Problem
ChatGPT, the OpenAI API, and the internal tools used by thousands of OpenAI employees require a foundation that can withstand sudden growth, run governed analytics across multiple business units, and operate across multiple clouds simultaneously.
…nAI’s data platform powers one of the fastest-scaling products in tech history. ChatGPT, the OpenAI API, and the internal tools used by thousands of OpenAI employees require a foundation that can withstand sudden growth, run governed analytics across multiple business units, and operate across multiple clouds simultaneously. That foundation has grown up around Databricks. Since 2024, OpenAI has leverage…
Solution
Since 2024, OpenAI has leveraged Databricks in Azure and AWS, with usage data landing in Delta tables governed by Unity Catalog. Databricks Jobs and Data Warehouses transform that data through layered pipelines to serve product analytics, finance, security, and trust and safety teams. The Security team uses streaming pipelines to standardize raw events into governed Delta tables for threat detection, investigation and incident response, with Codex agents able to query governed security data through SQL APIs. The marketing team uses a Bronze-Silver-Gold architecture to build audiences without writing SQL. Separately, Databricks and OpenAI announced a multi-year partnership bringing OpenAI's frontier models, including GPT models and Codex, natively into the Databricks Data + AI Platform, callable via SQL or API against data governed by Unity Catalog.
…re and AWS, with usage data landing in Delta tables governed by Unity Catalog . Databricks Jobs and Data Warehouses transform that data through layered pipelines to serve product analytics, finance, security, and trust, and safety teams. Workloads have ranged from abuse-detection pipelines to privacy-sensitive analy…
Implementation approach
Databricks engineers work as an extension of OpenAI's Data Platform Team rather than as a typical vendor support model, with platform capabilities such as Photon, Databricks Lakehouse and Spark Declarative Pipelines shaped in part by the workloads OpenAI runs in production.
…ering relationship between the two companies an important part of the strategy. Databricks engineers work as an extension of OpenAI's Data Platform Team rather than as a typical vendor support model. The integration runs in both directions. Databricks accelerates feature deliver…
Business value
The marketing team's Bronze-Silver-Gold architecture eliminates $400,000 per month in storage costs, and Unity Catalog provides complete governance of OpenAI's entire multi-cloud data estate.
…g team uses Databricks to scale operations for one billion weekly active users. A Bronze-Silver-Gold architecture provides a trusted data foundation, eliminates $400,000 per month in storage costs, and enables marketers to build audiences without writing SQL—demonstrating that accurate, governed data is essential for effective AI agents…
…STORY Inside the governed data platform powering ChatGPT: OpenAI on Databricks Complete governance Of entire multi-cloud data estate by Unity Catalog $400K/month Storage costs eliminated by marketing team Native integration To in…
Industry
Technology & Software
…elps customers build and evaluate production AI agents. Share this post Details Industry : Technology and Software Use Case : Analytics and Business Intelligence , Artificial Intelligence , Gove…
Technology
Agent Bricks, Databricks SQL, Delta Lake, Genie, Unity Catalog
…ligence , Artificial Intelligence , Governance and Security Cloud : AWS , Azure Product : Agent Bricks , Databricks SQL , Delta Lake , Genie , Unity Catalog Ready to get started? Try Databricks for free Talk to an expert Why Databricks…
AI capabilities
Agentic AI, Conversational AI
…is, and incident response. Databricks also supports AI-assisted investigations: Codex agents can query governed security data through SQL APIs. This unified platform helps OpenAI identify threats faster, reduce duplicated i…
Deployment options
cloud
…s and Business Intelligence , Artificial Intelligence , Governance and Security Cloud : AWS , Azure Product : Agent Bricks , Databricks SQL , Delta Lake , Genie , Unity Catalog Re…
