IBM Consulting Advantage integrates with Microsoft Copilot, saving consultants 250,000+ hours annually
IBM
IBM integrated its IBM Consulting Advantage AI-delivery platform into Microsoft 365 apps (Word, Excel, PowerPoint, Teams, Outlook) via Microsoft Copilot, giving consultants access to IBM AI assistants and agents from within their everyday tools. The integration is already used by thousands of IBM consultants, generating the equivalent of more than 250,000 hours saved annually, an estimated $35 million in new value; one example task went from nearly three hours to 13 minutes.
Overview
IBM integrated its IBM Consulting Advantage AI-delivery platform into Microsoft 365 apps (Word, Excel, PowerPoint, Teams, Outlook) via Microsoft Copilot, giving consultants access to IBM AI assistants and agents from within their everyday tools. The integration is already used by thousands of IBM consultants, generating the equivalent of more than 250,000 hours saved annually, an estimated $35 million in new value; one example task went from nearly three hours to 13 minutes.
The challenge
IBM's leadership believes successful AI adoption depends on making AI easy to use within the processes and tools employees rely on every day, and sought to give IBM consultants access to its enterprise AI-delivery platform without requiring them to leave their everyday Microsoft 365 tools.
The solution
IBM integrated its IBM Consulting Advantage AI-delivery platform into Microsoft 365 apps (Word, Excel, PowerPoint, Teams and Outlook) via Microsoft Copilot, giving consultants direct access to IBM's AI assistants, assets and applications — including the Assets Agent, IBM Institute for Business Value Agent, Ask Offerings Agent, Partnerships Agent and Ask WOW Stories Agent — from within their everyday Microsoft tools, with Copilot as the interface.
Reported business value
The integration is already used by thousands of IBM consultants, generating the equivalent of more than 250,000 hours saved annually — an estimated $35 million in new value. One example saw consultants complete four information-gathering tasks with the agents in just 13 minutes, compared to nearly three hours, without compromising quality.
Sources
Open any source and check the claim yourself — that is the point of the register.
Other professional services entries in the register.
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