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Title
HUBER+SUHNER Reaches 99% Active Usage Piloting Microsoft 365 Copilot
…e and acceptance, thus visualizing the effectiveness of the enablement concept. Fully 99 percent of the pilot group actively used Microsoft 365 Copilot. 94 percent used it several times a week and 65 percent every day. About 50 perc…
Description
Swiss connectivity technology maker HUBER+SUHNER ran a structured pilot of Microsoft 365 Copilot with Campana & Schott across 150 role-based licenses, using the Viva Suite to measure adoption. 99 percent of the pilot group actively used Copilot, with 94 percent using it several times a week and 65 percent daily, supporting tasks like meeting preparation, content structuring and research; the company is now scaling the rollout to 1,000 licenses.
…Campana & Schott ultimately opted for a test phase in two waves. To begin with, a total of 150 role-based pilot licenses were distributed across different locations and departments. To promote the change process and make it measurable, project members drew on…
…e and acceptance, thus visualizing the effectiveness of the enablement concept. Fully 99 percent of the pilot group actively used Microsoft 365 Copilot. 94 percent used it several times a week and 65 percent every day. About 50 percent of the workforce regularly accessed the Microsoft Copilot Chat…
Company
HUBER+SUHNER
…ss provider of high-performance electrical and optical connection technologies. Headquartered in Herisau and employing some 4,000 people at around 40 locations, the company develops and produces radio frequency, fiber optic and low frequency solutions for industry, communication and transportation under the banner of “Connecting – today and beyond”. Thanks to a global product…
Country
Switzerland
…soft Viva Learning SERVICES AND SUPPORT ORGANIZATION SIZE 1,000-9,999 employees COUNTRY/REGION Switzerland BUSINESS NEED Customer experience Data-driven decisions Digital service Employe…
Industry
Manufacturing
…eadquartered in Herisau and employing some 4,000 people at around 40 locations, the company develops and produces radio frequency, fiber optic and low frequency solutions for industry, communication and transportation under the banner of “Connecting – today and beyond”. Thanks to a global product…
Problem
HUBER+SUHNER wanted to deploy generative AI to reinforce internal collaboration, improve how knowledge is joined up, and establish more productive ways of working.
…en a strategic step toward greater connectivity in its digital routine as well. The aim is for employees to have easier access to knowledge, enjoy more efficient dialogue and establish new ways of working – all with the support of generative AI. “We are introducing Microsoft Copilot not just as a new tool: We specifically w…
Solution
With Microsoft partner Campana & Schott, HUBER+SUHNER ran a structured proof-of-value and two-wave pilot of Microsoft 365 Copilot across 150 role-based licenses, using the Viva Suite (Insights, Engage, Pulse, Learning) for enablement, analytics and change management, before scaling toward 1,000 licenses.
…rio workshops through role-based license design to a technical readiness check. The project kicked off with a several-week proof of value phase. All stakeholders defined how Microsoft 365 Copilot can give practical support t…
Business value
99 percent of the pilot group actively used Microsoft 365 Copilot, with 94 percent using it several times a week and 65 percent daily, supporting meeting preparation, content structuring and research tasks and freeing time for higher-value work.
…e and acceptance, thus visualizing the effectiveness of the enablement concept. Fully 99 percent of the pilot group actively used Microsoft 365 Copilot. 94 percent used it several times a week and 65 percent every day. About 50 percent of the workforce regularly accessed the Microsoft Copilot Chat…
Headline outcome
…e and acceptance, thus visualizing the effectiveness of the enablement concept. Fully 99 percent of the pilot group actively used Microsoft 365 Copilot. 94 percent used it several times a week and 65 percent every day. About 50 perc…
Use case type
Workflow automation
…se agents in Microsoft 365 Copilot were fed into the project at an early stage, the aim being to automate recurring processes. “This structured launch helped us to realistically assess existing potential a…
AI capabilities
Conversational AI, Document Intelligence
…n which work is organized, knowledge is shared and collaboration is structured. Especially for meeting preparation and follow-up, the structuring and formulation of content and analytical and research tasks, Microsoft 365 Copilot quickly showed itself to be a reliable assistant. Information is linked together better, content is structured more clearly and d…
Technology
Microsoft 365 Copilot, Microsoft 365, Microsoft Viva Insights, Microsoft Viva Engage, Microsoft Viva Pulse, Microsoft Viva Learning
…years. Discover more details CUSTOMER Huber+Suhner AG PARTNER Campana & Schott PRODUCTS Microsoft 365 Microsoft 365 Copilot Microsoft Viva Insights Microsoft Viva Engage Microsoft Viva Pulse Microsoft Viva Learning SERVICES AND SUPPORT ORGANIZATION SIZE 1,000-9,999 employees COUNTRY/REGION Swi…
Deployment model
cloud
…years. Discover more details CUSTOMER Huber+Suhner AG PARTNER Campana & Schott PRODUCTS Microsoft 365 Microsoft 365 Copilot Microsoft Viva Insights Microsoft Viva Engage Microsoft Viva Pulse Microsoft Viva Learning SERVICES AND SUPPORT ORGANIZATION SIZE 1,000-9,999 employees COUNTRY/REGION Swi…
Deployment options
cloud
…years. Discover more details CUSTOMER Huber+Suhner AG PARTNER Campana & Schott PRODUCTS Microsoft 365 Microsoft 365 Copilot Microsoft Viva Insights Microsoft Viva Engage Microsoft Viva Pulse Microsoft Viva Learning SERVICES AND SUPPORT ORGANIZATION SIZE 1,000-9,999 employees COUNTRY/REGION Swi…
