{"slug":"healthcare-for-all-with-kry-using-azure-openai-service","url":"https://findausecase.com/use-cases/healthcare-for-all-with-kry-using-azure-openai-service","title":"Healthcare for All with Kry using Azure OpenAI Service","description":"Kry (known as Livi in the UK and France), Europe's largest digital-first healthcare provider, uses Azure OpenAI Service to analyze unstructured clinical notes and medical records, transcribing doctors' notes and pre-filling referral letters through its Kry Pro platform to reduce administrative burden on clinicians and better match patients to the right care.","company":"Kry","industry":"Healthcare","country":"Sweden","aiCapabilities":["Document Intelligence","Generative AI"],"technology":["Azure OpenAI Service"],"deployment":"Public Cloud","problemStatement":"Bureaucratic burdens like paperwork and administrative tasks add to clinician frustration and fatigue; a national survey commissioned by Kry in the UK revealed that almost 80 percent of UK doctors said their workload had negatively impacted their mental health in the last two years.","solutionApproach":"By harnessing Azure OpenAI Service, Kry analyzes vast amounts of unstructured data from clinical notes and medical records; its tech platform, Kry Pro, transcribes doctors' notes, pre-fills referral letters, and performs administrative tasks more efficiently so clinicians can focus on delivering care, with clinicians retaining the mandate to review and edit AI-generated content.","businessValue":"Kry is aiming for the goal that increased efficiency from AI will increase clinician productivity by 20 percent, which over time could free up clinician time to the equivalent of an additional 10,000 patient appointments a month.","evidence":{"band":"high"},"sourceUrl":"https://www.microsoft.com/en/customers/story/1693712644049090392-kry-azure-open-ai-service-sweden","dates":{"publishedAt":"2026-09-24T05:49:15.478Z","publishedAtSource":"pipeline","updatedAt":"2026-09-24T05:49:15.478Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/healthcare-for-all-with-kry-using-azure-openai-service. Bulk republication requires permission."}