{"slug":"gosh-led-trial-of-ai-scribe-technology-shows-transformative-benefits-for-patients-and-clinicians-across-london","url":"https://findausecase.com/use-cases/gosh-led-trial-of-ai-scribe-technology-shows-transformative-benefits-for-patients-and-clinicians-across-london","title":"GOSH-led trial of AI-scribe technology shows transformative benefits for patients and clinicians across London","description":"A Great Ormond Street Hospital (GOSH)-led, NHS England-sponsored study tested TORTUS, an ambient voice AI-scribing tool, across nine NHS sites in London including hospitals, GP practices, mental health services, and ambulance teams, evaluating over 17,000 patient encounters. The AI listens to consultations and drafts a clinic note and letter in a template personalized to each clinician's style, using generative AI, with clinicians reviewing and editing every note before it is saved to the patient record; the AI performs no clinical decision-making. Results showed a 23.5% increase in direct patient interaction time, an 8.2% reduction in overall appointment length, a 13.4% increase in patients seen per shift in A&E, and a 35% reduction in clinicians feeling overwhelmed by notetaking, with 92% of patients consenting to its use. At St George's University Hospital, time to complete the initial A&E patient note halved; economic modeling by York Health Economics Consortium estimated that national scaling to England's 11,055 A&E clinicians could yield 9,259 extra A&E consultations daily, saving GBP 176 million in documentation time and unlocking GBP 658 million in capacity annually.","company":"Great Ormond Street Hospital / NHS England","industry":"Healthcare","country":"United Kingdom","aiCapabilities":["Document Intelligence","Generative AI"],"technology":["TORTUS"],"deployment":"Unknown","evidence":{"band":"high"},"sourceUrl":"https://www.gosh.nhs.uk/news/researchgosh-led-trial-of-ai-scribe-technology-shows-transformative-benefits-for-patients-and-clinicians-across-london/","dates":{"publishedAt":"2026-09-26T05:45:48.822Z","publishedAtSource":"pipeline","updatedAt":"2026-09-26T05:45:48.822Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/gosh-led-trial-of-ai-scribe-technology-shows-transformative-benefits-for-patients-and-clinicians-across-london. Bulk republication requires permission."}