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Title
GOSH-led trial of AI-scribe technology shows transformative benefits for patients and clinicians across London
GOSH-led trial of AI-scribe technology shows ‘transformative’ benefits for patients and clinicians across London | Great Ormond Street Hospital Close alert message Skip to main content About u…
Description
A Great Ormond Street Hospital (GOSH)-led, NHS England-sponsored study tested TORTUS, an ambient voice AI-scribing tool, across nine NHS sites in London including hospitals, GP practices, mental health services, and ambulance teams, evaluating over 17,000 patient encounters. The AI listens to consultations and drafts a clinic note and letter in a template personalized to each clinician's style, using generative AI, with clinicians reviewing and editing every note before it is saved to the patient record; the AI performs no clinical decision-making. Results showed a 23.5% increase in direct patient interaction time, an 8.2% reduction in overall appointment length, a 13.4% increase in patients seen per shift in A&E, and a 35% reduction in clinicians feeling overwhelmed by notetaking, with 92% of patients consenting to its use. At St George's University Hospital, time to complete the initial A&E patient note halved; economic modeling by York Health Economics Consortium estimated that national scaling to England's 11,055 A&E clinicians could yield 9,259 extra A&E consultations daily, saving GBP 176 million in documentation time and unlocking GBP 658 million in capacity annually.
…outpatient settings at GOSH. Reducing burn out and enabling better patient care Results showed a 23.5% increase in direct patient interaction time during appointments, alongside an 8.2% reduction in overall appointment length when AI-scribes were…
Company
Great Ormond Street Hospital / NHS England
…proven to free up clinicians to spend nearly a quarter more time with patients. A major NHS England sponsored study has found that AI-scribing technology can significantly reduce clinician workload while improving patient care, with potential to unlock millions of pounds worth…
Country
United Kingdom
…f rolled out nationally. The study, led by GOSH's Innovation Unit, GOSH DRIVE , was conducted across nine NHS sites in London to assess the impact of an AI-scribing tool, TORTUS, which automatically transc…
Industry
Healthcare
…SH Updates to our mask wearing policy at GOSH Ellen Schroder appointed Chair of Great Ormond Street Hospital for Children NHS Foundation Trust Former GOSH patient in exhibition celebrating 75 years of the NHS Former GOSH p…
Technology
TORTUS
…e checked and edited by the clinician before being saved to a patient’s record. The AI-scribe for this study was provided by a technology partner, TORTUS, a UK based AI start-up. TORTUS is fully compliant with UK GDPR and no patient data are held by the orga…
Applicable regulations
UK GDPR
…his study was provided by a technology partner, TORTUS, a UK based AI start-up. TORTUS is fully compliant with UK GDPR and no patient data are held by the organisation or used to train the AI. Productivity gains for A&E The results from A&E, tested at St George’s Universi…
Implementation approach
The AI-scribing tool was trialled across nine NHS sites in London — including hospitals, GP practices, mental health services and ambulance teams — evaluating more than 17,000 patient encounters, following on from an earlier outpatient trial at GOSH; after the trial's success, a rollout across outpatient settings at GOSH was planned to begin in autumn.
…t’s truly reshaping how we deliver care." What does this mean for NHS and GOSH? Following the success of the trial, a rollout of AI-scribe technology across outpatient settings at GOSH is planned to begin this autumn. The findings have already informed NHS England’s national guidance on AI-enable…
Use case type
Document processing
…pe notes into a computer and compose letters during and after the consultation. AI-scribes automate this process, using ambient voice technology (AVT) with generative AI to listen to the consultation and draft a clinic note and letter using templates which can be personalised to each clinician’s style and prefere…
Headline outcome
…outpatient settings at GOSH. Reducing burn out and enabling better patient care Results showed a 23.5% increase in direct patient interaction time during appointments, alongside an 8.2% reduction in overall appointment length when AI-scribes were…
AI capabilities
Document Intelligence, Generative AI
…pe notes into a computer and compose letters during and after the consultation. AI-scribes automate this process, using ambient voice technology (AVT) with generative AI to listen to the consultation and draft a clinic note and letter using templates which can be personalised to each clinician’s style and prefere…
