{"slug":"gemeente-amsterdam-runs-chatamsterdam-an-internal-generative-ai-assistant-for-employees-on-microsoft-azure","url":"https://findausecase.com/use-cases/gemeente-amsterdam-runs-chatamsterdam-an-internal-generative-ai-assistant-for-employees-on-microsoft-azure","title":"Gemeente Amsterdam runs ChatAmsterdam, an internal generative AI assistant for employees on Microsoft Azure","description":"Gemeente Amsterdam's algorithm register describes ChatAmsterdam, an internal generative AI assistant in use since November 2024 for writing, summarising, structuring and translating. Employees can choose between OpenAI's GPT 5.5 and Mistral Large 3, hosted on Microsoft Azure, without public internet access; chats are retained for 30 days and a human stays in the loop.","company":"Gemeente Amsterdam","industry":"Government & Public Sector","country":"Netherlands","aiCapabilities":["Generative AI","Large Language Models"],"technology":["Azure"],"deployment":"Public Cloud","problemStatement":"Gemeente Amsterdam wanted its employees to be able to use generative AI as a tool in their work safely and responsibly, in a secure environment where the municipality keeps control of the application.","solutionApproach":"ChatAmsterdam is an internal generative AI assistant for municipal employees. Employees choose between OpenAI's GPT 5.5 and Mistral Large 3, hosted on the Microsoft Azure cloud platform, and can upload documents or consult limited intranet information to support answers. It has no access to the public internet, chats are kept for 30 days and then deleted, and the user reviews every generated answer.","businessValue":"The register says the assistant supports employees with tasks such as writing, summarising, structuring, translating, brainstorming and text improvement within a secure environment. It gives no quantified results.","evidence":{"band":"high"},"sourceUrl":"https://algoritmes.overheid.nl/en/algoritme/23189993","dates":{"publishedAt":"2026-11-05T05:45:51.461Z","publishedAtSource":"pipeline","updatedAt":"2026-11-05T05:45:51.461Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/gemeente-amsterdam-runs-chatamsterdam-an-internal-generative-ai-assistant-for-employees-on-microsoft-azure. Bulk republication requires permission."}