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Title

Fueling personalized travel with real-time insights

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Fueling personalized travel with real-time insights | Databricks Skip to main content Login Why Databricks Discover For App Develop…

Description

Adani Digital Labs replaced legacy systems with the Databricks Data + AI Platform to power real-time, AI-driven personalization on the Adani OneApp, launching 15+ production use cases including geospatial analysis and ML-driven product recommendations, cutting operational costs by 29% and development time by 20%.

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…rage (F&B) and entertainment while upholding top safety and security standards. By replacing legacy systems with the Databricks Data + AI Platform, they transformed their travel and lifestyle services, enabling real-time, AI-powered personalization for millions of users on the Adani OneApp. This shift has led to a 29% reduction in operational costs and a 20% accelerati…

Company

Adani Digital Labs

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…rity and Trust Ready to get started? Get a Demo Login Contact Us Try Databricks Customer Stories / Adani Digital CUSTOMER STORY Fueling personalized travel with real-time insights Adani Digita…

Country

India

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…s India’s digital ecosystem. Identifying systemic roadblocks to data innovation Adani Digital Labs, the digital innovation engine of the Adani Group, is on a mission to redefine customer experience in India, starting at the airport and expanding across travel, utilities and lifestyle s…

Industry

Travel & Hospitality

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…chmark for digital experiences across India and beyond. Share this post Details Industry : Travel and Hospitality Use Case : Data Science , Data Warehousing Cloud : Azure Product : Databricks S…

Problem

As Adani OneApp adoption scaled, legacy infrastructure couldn't keep pace with the demands of a modern, AI-powered experience: sluggish processing hindered complex analytics and machine learning workloads, and manual data handling like Excel-based uploads and fragmented pipelines slowed operations and drained team resources.

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…ersonalized commerce. But as adoption scaled, so did the technology challenges. Legacy infrastructure couldn’t keep pace with the demands of a modern, AI-powered experience. Sluggish processing hindered complex analytics and machine learning workloads, making real-time insights and personalization nearly impossible. Manual data handling — like Excel-based uploads and fragmented pipelines — slowed operations, introduced risk and drained team resources. The result was a fragmented data environment that limited innovation and delaye…

Solution

Adani Digital Labs selected the Databricks Data + AI Platform, using Delta Lake and Photon for performance, Declarative Pipelines for automated ETL and change data capture, interactive notebooks for cross-team collaboration, Databricks SQL and BI integrations for nontechnical users, and Unity Catalog for secure, governed access.

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…rcial flexibility that empowered us to deliver real business outcomes quickly.” Core platform features like Delta Lake and Photon give their teams the performance and reliability to operate at scale, while enabling faster and more cost-efficient data processing. The team began by migrating high-impact technical use cases like automating man…
…together, enabling real-time decision-making across a single, unified platform using Declarative Pipelines for automated extract, transform, load (ETL) and change data capture (CDC) to keep systems current in real time. Teams of engineers, analysts and data scientists collaborate more effectively w…
…load (ETL) and change data capture (CDC) to keep systems current in real time. Teams of engineers, analysts and data scientists collaborate more effectively with interactive notebooks, building and deploying features that power richer, smarter customer experience…
…oying features that power richer, smarter customer experiences in Adani OneApp. Tools like Databricks SQL and BI integrations make data accessible to nontechnical users, while Unity Catalog provides secure, governed access across all teams. The impact has been more than technical — it has changed how teams work. With g…

Business value

Adani Digital Labs launched over 15 production use cases across real-time analytics, AI and business intelligence, including automated ingestion, geospatial analysis and ML-driven product recommendations, cutting data infrastructure costs by 29% and reducing time to production by 20%.

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…o tangible business value Since migrating to the Databricks Data + AI Platform, Adani Digital Labs has launched over 15 production use cases across real-time analytics, AI and business intelligence. These include automated ingestion, geospatial analysis and ML-driven product recommendations — all contributing to a more dynamic and personalized OneApp experience. Revenu…
…eal-time, AI-powered personalization for millions of users on the Adani OneApp. This shift has led to a 29% reduction in operational costs and a 20% acceleration in time to market, delivering smarter recommendations that drive meaningful business growth acros…

Technology

Databricks SQL, Delta Lake, Spark Declarative Pipelines, Unity Catalog

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…Travel and Hospitality Use Case : Data Science , Data Warehousing Cloud : Azure Product : Databricks SQL , Delta Lake , Spark Declarative Pipelines , Unity Catalog Ready to get started? Try Databricks for free Learn more about our product Talk…

Headline outcome

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…tal Labs leverages Databricks to deliver seamless, AI-driven travel experiences 29% Decrease in overall cost by streamlining pipeline efficiency 20% Reduction in development time through process optimization Adani Digital La…

Use case type

Personalisation

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…ricks Data + AI Platform, they transformed their travel and lifestyle services, enabling real-time, AI-powered personalization for millions of users on the Adani OneApp. This shift has led to a 29% reduction in operational costs and a 20% accelerat…

AI capabilities

Recommendation & Personalization, Predictive Analytics

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…production use cases across real-time analytics, AI and business intelligence. These include automated ingestion, geospatial analysis and ML-driven product recommendations — all contributing to a more dynamic and personalized OneApp experience. Revenu…

Deployment model

Cloud

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…ls Industry : Travel and Hospitality Use Case : Data Science , Data Warehousing Cloud : Azure Product : Databricks SQL , Delta Lake , Spark Declarative Pipelines , Unity Cat…

Deployment options

cloud

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…ls Industry : Travel and Hospitality Use Case : Data Science , Data Warehousing Cloud : Azure Product : Databricks SQL , Delta Lake , Spark Declarative Pipelines , Unity Cat…
Capture details
Captured
07 Sept 2026, 06:05 UTC
Extractor
fetch-strip@1
Snapshot hash
f82ff9ef298c872f3ffbb87465e8cdbaf11475de36c85ca76ce6ae4cb401675d