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Title

FRoSTA: Pioneering touchless invoice processing and increasing the automation rate in the procure-to-pay process

quote · high
FRoSTA: Pioneering touchless invoice processing and increasing the automation rate in the procure-to-pay process Javascript must be enabled for the correct page display Skip to Content Contact…

Company

FRoSTA AG

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…in the procure-to-pay process Becoming a digital champion of automation and AI FRoSTA AG, one of the largest manufacturers of frozen foods in Europe, wished to simplify…

Country

Germany

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…ient tracker on its website and detailed labeling on its packaging and cartons. In Germany, FRoSTA processes around 30,000 invoices for goods received each year. Staff members in accounting had to manually scan incoming documents, seek budge…

Region

Bremerhaven, Germany

quote · high
…t Excel–based invoices. Industry Region Company Size Partners Consumer products Bremerhaven, Germany ~1,850 employees sovanta AG and Amista minute to process an invoice, from arriv…

Industry

Manufacturing

classification · medium
…in the procure-to-pay process Becoming a digital champion of automation and AI FRoSTA AG, one of the largest manufacturers of frozen foods in Europe, wished to simplify its supplier invoice processing. Dedicated to being a digit…

Problem

FRoSTA processes around 30,000 invoices for goods received each year in Germany. Staff in accounting had to manually scan incoming documents, seek budget approval from relevant stakeholders, and post documents to the company's ERP software, with each document touched at least three times before entry, and approvals could be delayed by up to two weeks when managers were traveling.

derived · high
…ient tracker on its website and detailed labeling on its packaging and cartons. In Germany, FRoSTA processes around 30,000 invoices for goods received each year. Staff members in accounting had to manually scan incoming documents, seek budge…
…Germany, FRoSTA processes around 30,000 invoices for goods received each year. Staff members in accounting had to manually scan incoming documents, seek budget approval from the relevant stakeholders, and post the documents to the company’s ERP software. This resulted in a considerable manual workload, with each document touched at…

Solution

FRoSTA selected SAP Build Process Automation and the premium, LLM-based edition of SAP Document AI on SAP Business Technology Platform to automate the processing of paper, PDF, and Microsoft Excel-based invoices. The automation monitors a folder for incoming documents, uses an LLM in SAP Document AI to extract and classify invoice data regardless of format or language, validates the extracted information against SAP and third-party systems, triggers an approval workflow if necessary, and creates the invoice in SAP S/4HANA Cloud Private Edition, with cost-center leads reviewing approvals via the Joule Work mobile app.

derived · high
…ng team from manually processing invoices, and simplified the approval process. The automation built with SAP Build Process Automation monitors a specific folder for incoming documents and scans of paper documents. The files are processed in SAP Document AI, which uses LLM capabilities to extr…

Technology

SAP Build Process Automation, SAP Document AI, SAP S/4HANA Cloud Private Edition, SAP Business Technology Platform, Joule Work

classification · high
…ice processing. Dedicated to being a digital champion, the company selected the SAP Build Process Automation and SAP Document AI solutions on SAP Business Technology Platform to automate the processing of paper, pdf, and Microsoft Excel–based invoices. I…
…d third-party systems. It then triggers an approval workflow, if necessary, and creates the invoice in SAP S/4HANA Cloud Private Edition. FRoSTA uses the SAP Task Center service to make workflows in SAP Build Process…
…e workflows in SAP Build Process Automation easily accessible in one place. And with the Joule Work mobile app, the 80 to 100 cost-center leads who approve invoices can review and process ap…

Business functions

Finance & Accounting, Procurement

classification · high
FRoSTA: Pioneering touchless invoice processing and increasing the automation rate in the procure-to-pay process Javascript must be enabled for the correct page display Skip to Content Contact…

Implementation approach

The project went from ideation to go-live in three months, built primarily by an IT trainee with no programming background using a mission from the SAP Discovery Center as a starting point, with a two-week training session from partner sovanta AG and additional support from partner Amista in adopting best practices with SAP Build Process Automation.

derived · high
…posting. 70% of invoices processed through automation booked without any touch. 3 months from project ideation to the go-live event. The automation created using SAP Build Process Automation and SAP Document AI e…
…for adopting best practices with SAP Build Process Automation. Other than that, FRoSTA’s trainee performed 90% of the work, despite having no programming background, using a search engine and third-party AI tool as well as the Joule copilot for…

AI capabilities

Document Intelligence

classification · high
…ments and scans of paper documents. The files are processed in SAP Document AI, which uses LLM capabilities to extract and classify relevant information, regardless of document format or language. The automation validates the extracted information, such as purchase order (PO…

Deployment options

cloud

classification · medium
…pany selected the SAP Build Process Automation and SAP Document AI solutions on SAP Business Technology Platform to automate the processing of paper, pdf, and Microsoft Excel–based invoices. I…

Deployment model

Cloud

classification · medium
…pany selected the SAP Build Process Automation and SAP Document AI solutions on SAP Business Technology Platform to automate the processing of paper, pdf, and Microsoft Excel–based invoices. I…

Business value

It now takes a minute to process an invoice, from arrival to posting, 70% of automated invoices are booked without any human touch, and about 60% of the roughly 30,000 annual goods-received invoices are processed automatically with no human intervention. The project went from ideation to go-live in three months.

derived · high
…s Consumer products Bremerhaven, Germany ~1,850 employees sovanta AG and Amista minute to process an invoice, from arrival to posting. 70% of invoices processed through automation booked without any touch. 3 months…
…es sovanta AG and Amista minute to process an invoice, from arrival to posting. 70% of invoices processed through automation booked without any touch. 3 months from project ideation to the go-live event. The automation created usi…
…ts suppliers to the new process, with approximately 30% already up and running. Of 30,000 invoices for goods flagged as received in the full amount, about 60% are processed automatically without any human intervention. The other 40% are routed into the approval process or exception handling based…

Description

FRoSTA AG, a frozen food manufacturer with about 1,850 employees and production facilities in Germany and Poland, automated its supplier invoice processing using SAP Build Process Automation and the premium, LLM-based edition of SAP Document AI on SAP Business Technology Platform. Previously, each of FRoSTA's roughly 30,000 annual invoices for goods received was manually touched at least three times, with approvals delayed by up to two weeks when managers were traveling. The new automation monitors incoming documents, uses an LLM in SAP Document AI to extract and classify invoice data regardless of format or language, validates it against SAP and third-party systems, and creates the invoice in SAP S/4HANA Cloud Private Edition, routing exceptions to an approval workflow accessible via the Joule Work mobile app. It now takes a minute to process an invoice, from arrival to posting, 70% of automated invoices are booked without any human touch, and about 60% of the 30,000 annual goods-received invoices are processed automatically with no human intervention. The project went from ideation to go-live in three months, built primarily by an IT trainee with no programming background, with implementation support from SAP partners sovanta AG and Amista.

derived · high
…in the procure-to-pay process Becoming a digital champion of automation and AI FRoSTA AG, one of the largest manufacturers of frozen foods in Europe, wished to simplify its supplier invoice processing. Dedicated to being a digital champion, the company selected the SAP Build Proce…

Onboarding approach

FRoSTA is onboarding its suppliers to the new touchless invoice process, with approximately 30% already up and running; 80 to 100 cost-center leads use the Joule Work mobile app to review and process approval workflows on the go.

derived · high
…leads who approve invoices can review and process approval workflows on the go. The company is currently onboarding its suppliers to the new process, with approximately 30% already up and running. Of 30,000 invoices for goods flagged as received in the full amount, about 60%…
…make workflows in SAP Build Process Automation easily accessible in one place. And with the Joule Work mobile app, the 80 to 100 cost-center leads who approve invoices can review and process approval workflows on the go. The company is currently onboarding its suppliers to the new process, with appr…
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31 Aug 2026, 06:04 UTC
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