{"slug":"frontier-communications-increases-new-logo-sales-20-and-cuts-fiber-pricing-calculations-from-weeks-to-seconds-with-databricks","url":"https://findausecase.com/use-cases/frontier-communications-increases-new-logo-sales-20-and-cuts-fiber-pricing-calculations-from-weeks-to-seconds-with-databricks","title":"Frontier Communications increases new logo sales 20% and cuts fiber pricing calculations from weeks to seconds with Databricks","description":"Frontier Communications modernized its data foundation on the Databricks Data + AI Platform, unifying data in a secure lakehouse. Frontier's B2B sales team now uses AI-powered lead prioritization, driving a 20% increase in new logo sales; the wholesale business uses GenAI to analyze over 40,000 contracts for revenue opportunities; and fiber installation pricing calculations were reduced from weeks to seconds.","company":"Frontier Communications","industry":"Telecommunications","aiCapabilities":["Predictive Analytics","Generative AI"],"technology":["Databricks Data + AI Platform","Amazon Web Services (AWS)"],"deployment":"Public Cloud","problemStatement":"As part of its transformation, Frontier needed to become a more digital, efficient technology company powered by data. The company saw a clear need to centralize their data and modernize their infrastructure to support everything from sales and service to pricing and customer experience.","solutionApproach":"In support of its fiber-first strategy, Frontier turned to the Databricks Data + AI Platform to modernize its data foundation. With the Databricks Data + AI Platform as the foundation of its modern data stack, Frontier unified its data in a secure lakehouse architecture. Frontier's B2B sales team now uses AI-powered lead prioritization to target the right prospects, and the wholesale business uses GenAI to analyze contracts for revenue opportunities.","businessValue":"Frontier achieved a 20% increase in new logo sales, reduced fiber installation pricing calculation times from weeks to seconds, and used GenAI to analyze over 40,000 contracts, uncovering untapped revenue opportunities at scale.","evidence":{"band":"high"},"sourceUrl":"https://www.databricks.com/customers/frontier-communications","dates":{"publishedAt":"2026-08-19T07:59:11.049Z","publishedAtSource":"pipeline","updatedAt":"2026-08-26T10:50:59.086Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/frontier-communications-increases-new-logo-sales-20-and-cuts-fiber-pricing-calculations-from-weeks-to-seconds-with-databricks. Bulk republication requires permission."}