{"slug":"french-state-generalises-its-mistral-ai-based-assistant-ia-to-just-over-a-million-civil-servants-after-a-10-000-agent-trial","url":"https://findausecase.com/use-cases/french-state-generalises-its-mistral-ai-based-assistant-ia-to-just-over-a-million-civil-servants-after-a-10-000-agent-trial","title":"French State generalises its Mistral AI-based \"Assistant IA\" to just over a million civil servants after a 10,000-agent trial","description":"The Dinum-led generative AI assistant, built with licences from Mistral AI, moved from an experiment with 10,000 agents to availability for a little over one million State civil servants, teachers included. Bercy estimates the cost of the generalisation at about 750,000 euros, covering licences, compute, infrastructure and system management. Recent additions include RAG over users' own documents via individual \"Projets\".","company":"French State (Dinum / Ministry of Public Action and Accounts)","industry":"Government & Public Sector","country":"France","aiCapabilities":["Generative AI"],"technology":["Mistral AI"],"deployment":"Unknown","problemStatement":"The State wanted to reduce civil servants' use of non-sovereign AI solutions and save agents time, by giving them a general-purpose conversational assistant.","solutionApproach":"The Assistant IA, led by Dinum, is a general-purpose conversational agent built on licences tailored by Mistral AI. After an experiment with 10,000 agents it was generalised to a little over one million State civil servants, teachers included. Retrieval-augmented generation was added, and a \"Projets\" function lets users add their own documents and databases and set specific instructions; these remain individual to each user.","businessValue":"Bercy estimates the cost of the generalisation at about 750,000 euros, covering Mistral AI licences, compute, infrastructure and system management. The source reports no measured productivity results.","evidence":{"band":"high"},"sourceUrl":"https://acteurspublics.fr/articles/letat-generalise-son-assistant-ia-a-tous-les-agents-dans-une-version-amelioree/","dates":{"publishedAt":"2026-11-15T05:48:56.316Z","publishedAtSource":"pipeline","updatedAt":"2026-11-15T05:48:56.316Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/french-state-generalises-its-mistral-ai-based-assistant-ia-to-just-over-a-million-civil-servants-after-a-10-000-agent-trial. Bulk republication requires permission."}