{"slug":"forcura-expedites-patient-care-using-generative-ai-on-amazon-bedrock","url":"https://findausecase.com/use-cases/forcura-expedites-patient-care-using-generative-ai-on-amazon-bedrock","title":"Forcura Expedites Patient Care Using Generative AI on Amazon Bedrock","description":"Forcura, a HITRUST-certified healthcare workflow management company serving over 900 healthcare providers representing about 1 million patients, added a generative-AI referral summary feature to its Referral Management product. Built on Amazon Bedrock using Anthropic's Claude 3 model family, the feature pulls key information such as patient demographics, clinical history and requested services into a concise summary. Forcura piloted the feature with three clients in April 2024 and reached general release within 90 days of the pilot start.","company":"Forcura","industry":"Healthcare","country":"United States","aiCapabilities":["Document Intelligence"],"technology":["Amazon Bedrock","Anthropic Claude 3","Amazon S3"],"deployment":"Public Cloud","problemStatement":"Forcura's clients needed to quickly review lengthy patient referral documents -- sometimes hundreds of pages -- to make fast referral decisions and provide seamless, time-sensitive patient care such as hospice treatment.","solutionApproach":"Forcura added a generative-AI referral summary feature to its Referral Management product, built on Amazon Bedrock using Anthropic's Claude 3 model family for its context window and processing speed, pulling key information such as patient demographics, clinical history and requested services into a concise summary. Forcura had initially prototyped with OpenAI before pivoting to Claude models in Amazon Bedrock for scalability, security and AWS compatibility, storing data in Amazon S3, and built a human-feedback loop to maintain summary accuracy.","businessValue":"Forcura piloted the feature with three clients starting in April 2024, expanded to early adoption with seven more clients within a month, and reached general release within 90 days of the pilot start, serving over 900 healthcare providers representing about 1 million patients.","evidence":{"band":"high"},"sourceUrl":"https://aws.amazon.com/solutions/case-studies/forcura-case-study/","dates":{"publishedAt":"2026-08-15T23:33:41.372Z","publishedAtSource":"ledger","updatedAt":"2026-08-26T08:09:07.348Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/forcura-expedites-patient-care-using-generative-ai-on-amazon-bedrock. Bulk republication requires permission."}