Title
Forcura Expedites Patient Care Using Generative AI on Amazon Bedrock
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Description
Forcura, a HITRUST-certified healthcare workflow management company serving over 900 healthcare providers representing about 1 million patients, added a generative-AI referral summary feature to its Referral Management product. Built on Amazon Bedrock using Anthropic's Claude 3 model family, the feature pulls key information such as patient demographics, clinical history and requested services into a concise summary. Forcura piloted the feature with three clients in April 2024 and reached general release within 90 days of the pilot start.
…nce (AI) into its workflow solution, so it turned to Amazon Web Services (AWS). Forcura decided to add a new referral summary feature to its Referral Management product, helping its clients centralize and automate the workflows for accepting patien…
Company
Forcura
Forcura Expedites Patient Care Using Generative AI on Amazon Bedrock | Forcura Case Stu…
Country
United States
…are transitions and delivery. The company serves over 900 healthcare providers, who represent about 1 million patients in the United States, each year. Opportunity | Using Amazon Bedrock to Expedite Patient Referral Wor…
Industry
Healthcare
…care plans quickly. To increase clinician efficiency and enhance patient care, healthcare technology company Forcura wanted to incorporate generative artificial intelligence (AI) into its workflow…
Problem
Forcura's clients needed to quickly review lengthy patient referral documents -- sometimes hundreds of pages -- to make fast referral decisions and provide seamless, time-sensitive patient care such as hospice treatment.
…part of a healthcare system to another, patient referral documents are created. Referrals can be extremely lengthy—sometimes hundreds of pages long—making it challenging for care teams to find the right information and create care plans quickly. To increase clinician efficiency and enhance patient care, healthcare technolog…
Solution
Forcura added a generative-AI referral summary feature to its Referral Management product, built on Amazon Bedrock using Anthropic's Claude 3 model family for its context window and processing speed, pulling key information such as patient demographics, clinical history and requested services into a concise summary. Forcura had initially prototyped with OpenAI before pivoting to Claude models in Amazon Bedrock for scalability, security and AWS compatibility, storing data in Amazon S3, and built a human-feedback loop to maintain summary accuracy.
…, a fully managed service for building and scaling generative AI applications. Within Amazon Bedrock, Forcura used Anthropic’s Claude 3 model family for its exceptional context window and processing speed. By releasing this feature, Forcura has enhanced the lives of clinicians and hea…
Business value
Forcura piloted the feature with three clients starting in April 2024, expanded to early adoption with seven more clients within a month, and reached general release within 90 days of the pilot start, serving over 900 healthcare providers representing about 1 million patients.
…y made the feature available for early adoption to another seven clients. Then, Forcura opened the feature for general release in under 90 days from the pilot start date. To maintain high accuracy of referral summaries, Forcura created a human-feedba…
AI capabilities
Document Intelligence
…eing an opportunity, Forcura’s engineering team set out to use generative AI to pull key information, such as patient demographics, clinical history, and requested services, into a concise summary. Initially, Forcura built a prototype for referral summaries using OpenAI but t…
Technology
Amazon Bedrock, Anthropic Claude 3, Amazon S3
…, a fully managed service for building and scaling generative AI applications. Within Amazon Bedrock, Forcura used Anthropic’s Claude 3 model family for its exceptional context window and processing speed. By releasing this feat…
Deployment model
Cloud
…ic’s commitment to model safety and security. Further, by using Amazon Bedrock, Forcura can keep all its data secure in its cloud environment under the AWS Shared Responsibility Model . Forcura worked closely with representatives from AWS throughout the developme…
Deployment options
cloud
…ic’s commitment to model safety and security. Further, by using Amazon Bedrock, Forcura can keep all its data secure in its cloud environment under the AWS Shared Responsibility Model . Forcura worked closely with representatives from AWS throughout the developme…
Capture details
- Captured
- 14 Aug 2026, 09:38 UTC
- Extractor
- fetch-strip@1
- Snapshot hash
- 184d4718b85ba451d4ee144be7078bca3e7db13285d73401641be3d9d0bb8ae2