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Title
European Commission Builds Sovereign, Self-Hosted Generative AI Platform AI@EC with deepset
…ack to resources case study AI@EC: Building Europe's Sovereign AI Platform The Commission partnered with deepset to build the self-hosted AI@EC Platform on the Haystack Enterprise Platform, moving from experiments to governed AI. No items found. By No items found. Published on 12 min read View Case Study TLD…
Description
The European Commission partnered with deepset to build AI@EC, a self-hosted sovereign AI platform based on the Haystack Enterprise Platform, co-developed with the Commission's Directorate-General for Digital Services (DG DIGIT). The platform runs entirely on Commission-managed infrastructure, keeping Sensitive Non-Classified data within EU-controlled systems and enforcing EUDPR and EU AI Act compliance through an AI Governance Board, automated guardrails, audit trails, EU Login authentication, and role-based access. It lets both technical and non-technical staff build and govern generative AI agents and applications - templates cover use cases like knowledge management, document summarization, chatbots, and multilingual policy analysis - with 68 active builders, 29 Directorate-Generals running AI pipelines, and 316 pipelines in production or ready for rollout. The Commission's original GPT@EC conversational assistant is being migrated onto the platform.
…n with DIGIT data centres, API Manager integration, security, and guardrails. The platform runs entirely on Commission-managed infrastructure. It provides a centralized, self-service environment where departments can build…
…to deploy generative AI applications on their own infrastructure. Key Metrics: 68 builders actively creating AI applications 29 Director Generals running AI pipelines 316 pipelines in production or ready for rollout 1 sovereign platform built on Haystack The Commission's early AI pilots…
…next The AI@EC Platform is live and onboarding new users across the Commission. The first major milestone is the migration of GPT@EC, the Commission's conversational AI assistant, onto the platform. The original version was built as a standalone project. Moving it onto AI@EC me…
Company
European Commission
…o items found. By No items found. Published on 12 min read View Case Study TLDR The European Commission is the executive arm of the European Union, responsible for policy, legislation, and public services across 27 member stat…
Industry
Government & Public Sector
…Study TLDR The European Commission is the executive arm of the European Union, responsible for policy, legislation, and public services across 27 member states, and comprising around 32,000 civil servants. Together with deepset, the Commis…
Problem
After the Commission's first generative AI project, GPT@EC, proved AI could add value, departments across the institution began building their own AI tools independently without a way to reuse components or govern what was being built; for an institution of 32,000 civil servants with strict data classification requirements and binding EU regulation, that fragmentation was unsustainable, and Sensitive Non-Classified data could not leave EU-controlled infrastructure or be exposed to non-EU jurisdictions.
…derlying platform to build, govern, and scale AI beyond a single application. Departments across the Commission began building their own AI tools independently, without a way to reuse components or govern what was being built. For an institution of 32,000 civil servants, strict data classification require…
…ic constraints made the problem harder than it would be for most organisations. Sensitive Non-Classified (SNC) data cannot leave EU-controlled infrastructure or be exposed to non-EU jurisdictions. For SNC data, public cloud was off the table. Regulatory compliance at institut…
Solution
The Commission partnered with deepset to co-develop AI@EC, a self-hosted, model-agnostic platform built on deepset's Haystack Enterprise Platform and developed jointly with DG DIGIT across four iterative phases; it gives departments a centralized, self-service environment to build, test, deploy and govern generative AI agents using templates for use cases like agents, knowledge management, document summarization, chatbots and multilingual policy analysis, with automated guardrails, audit trails, EU Login authentication and role-based permissions.
…t with deepset To move from experimentation to a stable, governed AI ecosystem, the Commission partnered with deepset to jointly develop the self-hosted AI@EC Platform, based on the Haystack Enterprise Platform . The platform was co-developed with DG DIGIT , the Commission's Directo…
…rigour and operational complexity of one of Europe's largest institutions. Together they built the platform iteratively across four phases, with each step strengthening all building blocks based on feedback. The coll…
…test, deploy, and govern generative AI agents and applications without coding. Teams can build AI applications using templates for use cases like agents, knowledge management, document summarization, chatbots, and multilingual policy analysis. The platform enforces compliance with EC operating standards automatically. Rea…
Business value
AI@EC has onboarded 68 active builders across 29 Directorate-Generals running AI pipelines, with 316 pipelines in production or ready for rollout, replacing fragmented, independently-built departmental AI tools with a centralized, governed platform.
…to deploy generative AI applications on their own infrastructure. Key Metrics: 68 builders actively creating AI applications 29 Director Generals running AI pipelines 316 pipelines in production or ready for rollout 1 sovereign platform built on Haystack The Commission's early AI pilots…
…derlying platform to build, govern, and scale AI beyond a single application. Departments across the Commission began building their own AI tools independently, without a way to reuse components or govern what was being built. For an institution of 32,000 civil servants, strict data classification require…
AI capabilities
Generative AI, Document Intelligence
…ture. It provides a centralized, self-service environment where departments can build, test, deploy, and govern generative AI agents and applications without coding. Teams can build AI applications using templates for use cases like agents, kno…
Technology
Haystack Enterprise Platform, Haystack, AISS
…s, misinformation, or data leaks. All interactions are logged for audit trails. The guardrails are powered by AISS, a service originally developed by the Joint Research Centre and now operated by DIGIT's B1 unit, integrated into the platform as an AP…
…d prompt templates, mean teams can go from idea to working prototype in days. The technical backbone is deepset's Haystack Enterprise Platform , built on Haystack , Europe's leading open-source AI framework. The open-…
Deployment model
on-premise
…n with DIGIT data centres, API Manager integration, security, and guardrails. The platform runs entirely on Commission-managed infrastructure. It provides a centralized, self-service environment where departments can build…
Deployment options
On-premise
…n with DIGIT data centres, API Manager integration, security, and guardrails. The platform runs entirely on Commission-managed infrastructure. It provides a centralized, self-service environment where departments can build…
Applicable regulations
EUDPR (Regulation 2018/1725), EU AI Act
…ity, access controls, and human-in-the-loop validation across every deployment. EUDPR (Regulation 2018/1725), the EU AI Act, and the Commission's internal AI rules all apply. The Commission required a platform accessible to both technical and non-technic…
Headline outcome
…ers actively creating AI applications 29 Director Generals running AI pipelines 316 pipelines in production or ready for rollout 1 sovereign platform built on Haystack The Commission's early AI pilots…
