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Title
ESB rolls out Copilot for Microsoft 365 to its 9,000 staff, starting with about 300 employees
…ata-driven organisation Since Copilot for Microsoft 365 launched last November, ESB is one of the first in Europe to already deploy this new generative AI technology to approximately 300 employees. Sparking a conversation about AI Leveraging this emerging technology alongside…
Description
Per ThinkBusiness (5 March 2024), Irish electricity provider ESB, with Microsoft and Accenture, is deploying Copilot for Microsoft 365 across its 9,000-strong workforce, having already deployed it to approximately 300 employees. ESB's CIO reports improvements in summarisation, action tracking and knowledge management. The article gives no quantified results.
…SB says generative AI will allow its staff to focus on higher value activities. Irish electricity provider ESB will become one of the first organisations in Europe to deploy generative AI (GenAI) across its 9,000-strong workforce. The utilities firm has joined forces with Microsoft and Accenture to deploy Gen…
Company
ESB
…SB says generative AI will allow its staff to focus on higher value activities. Irish electricity provider ESB will become one of the first organisations in Europe to deploy generative AI (G…
Country
Ireland
…SB says generative AI will allow its staff to focus on higher value activities. Irish electricity provider ESB will become one of the first organisations in Europe to deploy generative AI (G…
Industry
Energy
…ns in Europe to deploy generative AI (GenAI) across its 9,000-strong workforce. The utilities firm has joined forces with Microsoft and Accenture to deploy GenAI tool Copilot for Microsoft 365. This is all making a difference…
Solution
ESB joined forces with Microsoft and Accenture to deploy Copilot for Microsoft 365, and has already deployed it to approximately 300 employees ahead of a planned deployment across its 9,000-strong workforce. ESB is capturing feedback and insights to identify business value across Outlook, Teams, PowerPoint and other Microsoft 365 applications.
…focus on high-value activity and improving knowledge sharing and collaboration. ESB is capturing feedback and insights to identify business value across Outlook, Teams, PowerPoint and other Microsoft 365 applications to enhance employee experience. Recently, we commissioned research with IDC, and it revealed that more than hal…
Business value
ESB's CIO reports that it is already seeing improvements in summarisation, action tracking and knowledge management, which should let people focus on high-value activity. The source gives no quantified results.
…abilities to better understand the improvements we can make for our people, and we are already seeing improvements in summarisation, action tracking and knowledge management, which will allow our people to focus on high-value activity. This is all making a difference and supporting our shift to become an even mor…
AI capabilities
Generative AI
…ng workforce. The utilities firm has joined forces with Microsoft and Accenture to deploy GenAI tool Copilot for Microsoft 365. This is all making a difference and supporting our shift to become an even mor…
Technology
Copilot for Microsoft 365
…ng workforce. The utilities firm has joined forces with Microsoft and Accenture to deploy GenAI tool Copilot for Microsoft 365. This is all making a difference and supporting our shift to become an even mor…
Headline outcome
…ata-driven organisation Since Copilot for Microsoft 365 launched last November, ESB is one of the first in Europe to already deploy this new generative AI technology to approximately 300 employees. Sparking a conversation about AI Leveraging this emerging technology alongside…
