{"slug":"esb-deploys-copilot-for-microsoft-365-to-300-employees-as-an-early-european-adopter","url":"https://findausecase.com/use-cases/esb-deploys-copilot-for-microsoft-365-to-300-employees-as-an-early-european-adopter","title":"ESB deploys Copilot for Microsoft 365 to 300 employees as an early European adopter","description":"Irish energy company ESB, supported by Accenture, deployed Copilot for Microsoft 365 to about 300 of its roughly 9,000 employees to gather feedback on value across Outlook, Teams and PowerPoint. ESB's CIO says it is seeing improvements in summarisation, action tracking and knowledge management; the press release gives no quantified results.","company":"ESB","industry":"Energy","country":"Ireland","aiCapabilities":["Generative AI"],"technology":["Microsoft 365 Copilot"],"deployment":"Unknown","solutionApproach":"ESB is working with Microsoft Ireland to deploy Copilot for Microsoft 365 to its approximately 9,000 employees, and has already rolled it out to approximately 300 end-users with support from Accenture. It is capturing feedback and insights to identify business value across Outlook, Teams, PowerPoint and other Microsoft 365 applications.","businessValue":"ESB's Chief Information Officer says the company is already seeing improvements in summarisation, action tracking and knowledge management, which will allow its people to focus on high-value activity. The press release gives no quantified results.","evidence":{"band":"high"},"sourceUrl":"https://esb.ie/news---insights/press-releases/article/2024/03/06/esb-deploys-copilot-for-microsoft-365-to-help-enhance-employee-efficiency-and-collaboration","dates":{"publishedAt":"2026-10-13T05:50:40.482Z","publishedAtSource":"pipeline","updatedAt":"2026-10-13T05:50:40.482Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/esb-deploys-copilot-for-microsoft-365-to-300-employees-as-an-early-european-adopter. Bulk republication requires permission."}