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Title

Epiroc uses Azure Machine Learning to predict steel quality and cut customer returns by 30 percent

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Epiroc advances manufacturing innovation with Azure Machine Learning and Azure Data Factory | Microsoft Customer Stories This is the Trace Id: 7515929a1a0d245811c0c695570a…

Description

Swedish equipment manufacturer Epiroc built an ESML AI Factory on Microsoft Azure Machine Learning and Azure Data Factory to create machine learning models for its steel heat-treatment process, predicting steel density, hardness and flexibility for rock drilling tools under various conditions. Epiroc reports the predictive models reduced customer rejections and product returns by 30 percent, and the company now runs eleven analytical teams' use cases in the shared AI factory.

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…accounting for specific variables and controlling process flows became easier. So did the ability to predict steel density, hardness, and flexibility for Epiroc rock drilling tools under various conditions. “We can now more accurately assess optimal tolerance levels to prevent against…

Company

Epiroc

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…e details Explore related stories Contact Sales Contact Sales Executive summary With its headquarters in Sweden, Epiroc is a leading manufacturer of rock excavation equipment. The company sources premium steel and then processes it at locations across the…

Country

Sweden

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…Learning Intelligent Data Platform Power BI ORGANIZATION SIZE 10,000+ employees COUNTRY Sweden BUSINESS NEED Artificial Intelligence INDUSTRY Discrete Manufacturing Share the…

Industry

Manufacturing

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…ION SIZE 10,000+ employees COUNTRY Sweden BUSINESS NEED Artificial Intelligence INDUSTRY Discrete Manufacturing Share the story Explore related stories /h2> "> Explore related stories Stories…

Problem

Epiroc's manufacturing facilities around the world were not able to easily share data and best practices for consistency in steel quality. The company was collecting massive amounts of data at its locations but had no straightforward way to fully utilize it, creating inefficiencies and redundancies that sometimes impacted quality, resulting in customer equipment returns.

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…ad of Digital Innovation at Epiroc. Jern says a major issue for Epiroc was that the company’s manufacturing facilities around the world were not able to easily share data and best practices for consistency in steel quality. The need for consistency differs depending on the type of tool or equipment pa…

Solution

Epiroc created an ESML AI Factory on Microsoft Azure, using Azure Machine Learning, Azure Data Factory and Azure Databricks. Using ESML, an open-source solution accelerator created by Microsoft Sweden, and with help from Microsoft Cloud Partner Program member Molnbolaget, Epiroc quickly established the AI factory with secure private networking; the entire process took just 60 hours. The team also created machine learning models specifically for the heat treatment process with an end-to-end pipeline to the AI factory, all in just six weeks. The models predict steel density, hardness and flexibility for rock drilling tools under various conditions. Epiroc also had help from Microsoft Cloud Partner Program member Sogeti in running automation in AI governance.

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…ble to quickly establish an AI factory on Azure with secure private networking. The entire process took just 60 hours. "With ESML, we got a modern data architecture to support Azure Machine Lear…

Business value

Epiroc has reduced customer rejections and product returns by 30 percent, saving time and money. The company currently runs eleven analytical teams' use cases in the Epiroc worldwide ESML AI Factory utilizing Azure Machine Learning, with more planned in the coming year.

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…ys Peter Malmberg, Vice President Digitalization at Epiroc. Malmberg notes that the company has reduced customer rejections and product returns by 30 percent, saving time and money. “For us, higher quality also means fewer trips to pick up unwanted deliveries w…

Technology

Azure Machine Learning, Azure Data Factory, Azure Databricks, Power BI, Microsoft Intelligent Data Platform

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…rg, Vice President Digitalization, Epiroc Discover more details CUSTOMER Epiroc PRODUCTS Azure Data Factory Azure Databricks Azure Machine Learning Intelligent Data Platform Power BI ORGANIZATION SIZE 10,000+ employees COUNTRY Sweden BUSINESS NEED Artificial Int…

AI capabilities

Predictive Analytics, Machine Learning

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…piroc is realizing its goal of consistent steel quality—and of reducing waste. “Now, with Azure Machine Learning and predictive AI, we consistently produce material with better quality,” says Peter Malmberg, Vice President Digitalization at Epiroc. Malmberg notes…

Deployment model

Cloud

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…Because Epiroc had already implemented Microsoft Azure across the organization, it was a natural choice to use Azure Machine Learning , Azure Data Factory, and Azure Databricks to create a solution that could deliver the precision and scalability the compa…

Deployment options

cloud

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…Because Epiroc had already implemented Microsoft Azure across the organization, it was a natural choice to use Azure Machine Learning , Azure Data Factory, and Azure Databricks to create a solution that could deliver the precision and scalability the compa…
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26 Aug 2026, 10:12 UTC
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