Each colour maps a published value to the exact source passage used to support it. Only bounded excerpts are public; administrators can inspect the complete captured source.
Title
ENGIE Impact identifies risk more accurately using Azure Analytics and AI Services
ENGIE Impact identifies risk more accurately using Azure Analytics and AI Services | Microsoft Customer Stories This is the Trace Id: 75b1a01cd759226ee1b99701ffb0…
Description
Sustainability consultancy ENGIE Impact adopted Azure AI Foundry, Azure Databricks and Microsoft 365 Copilot to process data from 31,000 vendors across more than 600,000 sites and $1.8 million invoices monthly, running daily machine learning predictions that improved account risk identification by 13x over its previous process.
…r, ENGIE Impact Driven to continue leading in client satisfaction, ENGIE Impact placed AI at the core of its strategy and adopted Azure AI Foundry, Azure Databricks, and Microsoft 365 Copilot to transform operations. This approach is reinforced with agents that streamline business processes and…
…ng “Our machine learning ecosystem is in Azure Databricks. Using this solution, we’re able to run predictions daily and identify account risk better than our previous process—an improvement of 13x,” says Joel Travis, Data Scientist at ENGIE Impact. To accelerate data operatio…
Company
ENGIE Impact
…on, Head of Product Strategy and Innovation, ENGIE Impact Discover more details CUSTOMER ENGIE Impact PRODUCTS Azure AI Foundry Azure Databricks Microsoft 365 Copilot Microsoft Sust…
Country
United States
…lity Manager Azure SERVICES AND SUPPORT ORGANIZATION SIZE 1,000-9,999 employees COUNTRY/REGION United States BUSINESS NEED Artificial Intelligence INDUSTRY Energy and Resources Share the s…
Industry
Energy
…99 employees COUNTRY/REGION United States BUSINESS NEED Artificial Intelligence INDUSTRY Energy and Resources Share the story Explore related stories /h2> "> Explore related stories Stories…
Problem
ENGIE Impact manages resource and billing data at massive scale for its sustainability consulting clients, working with 31,000 vendors across more than 600,000 global sites and processing $1.8 million invoices each month, each vendor with different rate schedules, language capabilities, and unique criteria; the sheer complexity made it hard to manage and make sense of such vast volumes of data while ensuring compliance with data regulations.
…n how to manage and make sense of such vast volumes of data.” For ENGIE Impact, managing data at this scale involves 31,000 vendors across 600,000+ global sites and processing $1.8 million invoices each month. The sheer complexity of this operation led the company to explore smarter, more…
Solution
ENGIE Impact adopted Azure AI Foundry, Azure Databricks, and Microsoft 365 Copilot to automate workflows and extract insights from data, reinforced with agents that streamline business processes and reshape data workflows. Its machine learning ecosystem runs in Azure Databricks, using its data lakehouse and AI capabilities to process, manage, and store data and build ML models that run predictions daily to identify account risk, with native connectivity between Azure AI Foundry and Databricks providing a unified view of data with governance features supporting compliance with regulations such as CCPR and GDPR. Microsoft 365 Copilot was rolled out starting with a trial before broadening adoption, and HR team members are building their own agents to answer employee questions with minimal support.
…heir path to a greener future. A secure, unified platform for data engineering “Our machine learning ecosystem is in Azure Databricks. Using this solution, we’re able to run predictions daily and identify account r…
…and Azure Databricks offer a secure, scalable space for data and AI innovation, with governance features to ensure compliance with regulations such as CCPR and GDPR. In addition, native connectivity between each solution provides a more unified…
Business value
Using its Azure Databricks machine learning ecosystem, ENGIE Impact runs predictions daily and identifies account risk better than its previous process, an improvement of 13x. Microsoft 365 Copilot is now helping every function of the business, driving efficiency across multiple teams in workflow automation, client services, and no-code innovation.
…ng “Our machine learning ecosystem is in Azure Databricks. Using this solution, we’re able to run predictions daily and identify account risk better than our previous process—an improvement of 13x,” says Joel Travis, Data Scientist at ENGIE Impact. To accelerate data operatio…
…e functions are reaping the benefits of this solution. Couton highlights this, “Copilot is helping every function of our business. For example, members of our HR team are building agents to answer questions fro…
Technology
Azure AI Foundry, Azure Databricks, Microsoft 365 Copilot, Microsoft Sustainability Manager, Azure
…rategy and Innovation, ENGIE Impact Discover more details CUSTOMER ENGIE Impact PRODUCTS Azure AI Foundry Azure Databricks Microsoft 365 Copilot Microsoft Sustainability Manager Azure SERVICES AND SUPPORT ORGANIZATION SIZE 1,000-9,999 employees COUNTRY/REGION Uni…
Business functions
Human Resources, Risk & Fraud
…ghlights this, “Copilot is helping every function of our business. For example, members of our HR team are building agents to answer questions from employees, with minimal support. To me, that's a perfect illustration of how AI delivers value.” Employees at EN…
Deployment model
cloud
…unified view of data, delivering speed and simplicity. Cheng illustrates this, “Having our data in the cloud is key to data quality. It allows us to work at scale without the technical limitations of on-premises.…
Deployment options
cloud
…unified view of data, delivering speed and simplicity. Cheng illustrates this, “Having our data in the cloud is key to data quality. It allows us to work at scale without the technical limitations of on-premises.…
Use case type
Predictive operations
…ng “Our machine learning ecosystem is in Azure Databricks. Using this solution, we’re able to run predictions daily and identify account risk better than our previous process—an improvement of 13x,” says Joel Travis, Data Scientist at ENGIE Impact. To ac…
Headline outcome
…ng “Our machine learning ecosystem is in Azure Databricks. Using this solution, we’re able to run predictions daily and identify account risk better than our previous process—an improvement of 13x,” says Joel Travis, Data Scientist at ENGIE Impact. To accelerate data operatio…
AI capabilities
Generative AI, Conversational AI, Agentic AI
…ghlights this, “Copilot is helping every function of our business. For example, members of our HR team are building agents to answer questions from employees, with minimal support. To me, that's a perfect illustration of how AI delivers value.” Employees at EN…
