{"slug":"driving-manufacturing-excellence-at-dsm-firmenich-with-ai-and-standardized-pi-server-data","url":"https://findausecase.com/use-cases/driving-manufacturing-excellence-at-dsm-firmenich-with-ai-and-standardized-pi-server-data","title":"Driving manufacturing excellence at dsm-firmenich with AI and standardized PI Server data","description":"dsm-firmenich implemented AVEVA PI Server and Asset Framework globally to establish an Operations Data Layer (ODL), a standardized data platform supporting 3,500 users, using the OEE (Overall Equipment Effectiveness) KPI to drive business value. Process data from the PI Server is contextualized in Shiftconnector plant process management to help manufacturing teams drive continuous improvement in batch and continuous operations, from active ingredients manufacturing to filling and packing lines. Collected and contextualized performance data preserves operational knowledge, which can then be accessed through an AI copilot supporting industrial workers in troubleshooting, root cause analysis, and onboarding new workforce.","company":"dsm-firmenich","industry":"Manufacturing","aiCapabilities":["Generative AI"],"technology":["AVEVA PI Server","AVEVA Asset Framework","AVEVA Shiftconnector"],"deployment":"Unknown","problemStatement":"Standardizing data throughout a global manufacturing network can be a major endeavor. At the same time, gathering data for production issues on the plant level is often a process of manual report compilations and time-consuming data contextualization.","solutionApproach":"dsm-firmenich completed a global implementation of AVEVA PI Server and Asset Framework, establishing the Operations Data Layer (ODL), a standardized data platform supporting 3,500 users, driving day-to-day business value using the OEE (Overall Equipment Effectiveness) KPI. Process data from the PI Server is contextualized in Shiftconnector plant process management to help manufacturing teams drive continuous improvement in batch and continuous operations, from active ingredients manufacturing to filling and packing lines. Collecting and contextualizing performance data from the PI Server preserves operational knowledge, which can then be accessed through an AI copilot supporting industrial workers in troubleshooting, root cause analysis, and onboarding the next generation of workforce to the plant.","businessValue":"The Operations Data Layer supports 3,500 users globally and uses the OEE KPI to create day-to-day business value; contextualized performance data preserves operational knowledge accessible via an AI copilot that supports troubleshooting, root cause analysis, and onboarding new workforce.","evidence":{"band":"high"},"sourceUrl":"https://www.aveva.com/en/perspectives/presentations/2024/driving-manufacturing-excellence-at-dsm-firmenich-with-ai-and-standardized-pi-server-data","dates":{"publishedAt":"2026-08-16T13:33:09.472Z","publishedAtSource":"ledger","updatedAt":"2026-08-18T13:38:21.811Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/driving-manufacturing-excellence-at-dsm-firmenich-with-ai-and-standardized-pi-server-data. Bulk republication requires permission."}