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Title
Data-powered car-sharing gives people the freedom to drive
…in Contact Us Try Databricks Customer Stories / GetGo Carsharing CUSTOMER STORY Data-powered car-sharing gives people the freedom to drive 66% Faster time to insights for vehicle analytics 50% Reduction in fuel theft u…
Description
GetGo Carsharing, Singapore's largest car-sharing company, migrated to the Databricks Data + AI Platform to unify telemetry, payment and image data from over 300,000 drivers and 3,000 vehicles. Using geospatial analysis and natural language processing, GetGo reduced fuel theft by 50% by detecting fraudulent refueling patterns, accelerated time to insights by 66%, and cut time to market for new data products by 20%.
…s people the freedom to drive 66% Faster time to insights for vehicle analytics 50% Reduction in fuel theft using geospatial analysis 20% Faster time to market for new data products DATA + AI TOOLS Free Edition Co…
…aring CUSTOMER STORY Data-powered car-sharing gives people the freedom to drive 66% Faster time to insights for vehicle analytics 50% Reduction in fuel theft using geospatial analysis 20% Faster time to market…
Company
GetGo Carsharing
…rity and Trust Ready to get started? Get a Demo Login Contact Us Try Databricks Customer Stories / GetGo Carsharing CUSTOMER STORY Data-powered car-sharing gives people the freedom to drive 66% F…
Country
Singapore
…inates the Mobility as a Service (MaaS) market, with 36.4% growth through 2025. GetGo Carsharing, Singapore’s largest car-sharing company, provides easy and immediate access to surplus fleet vehicles in over 1,500 loc…
Industry
Transportation
…e Edition, offering enhanced features at no cost Start using Free Edition today The Asia-Pacific region dominates the Mobility as a Service (MaaS) market, with 36.4% growth through 2025. GetGo Carsharing, Singapore’s largest car-sharing company, provides easy and im…
Problem
GetGo Carsharing was pushing data to a MySQL Community Edition database with no way to govern access or know who was using data for what, requiring shared admin passwords and manual downloading, emailing and storing of data in shared drives. Without an enterprise-grade solution they could not scale efficiently, ensure data security, or implement AI and machine learning, and complex manually intensive infrastructure maintenance meant it took one week to deliver insights to business units and partners.
…n Jackson, Head of Data Science and Engineering at GetGo Carsharing, explains, “We were just pushing data to our MySQL Community Edition database. We didn’t know who was using the data or the use cases and couldn’t govern access. I had to give out admin passwords because I couldn’t create new roles. We were downloading data, emailing it and putting it in shared drives — too much data going everywhere.” Without an enterprise-grade data solution, GetGo Carsharing could not scale ef…
Solution
GetGo Carsharing migrated to the Databricks Data + AI Platform on AWS, choosing Delta Lake over native services like Redshift to avoid the added effort, labor and cost of recreating what Delta Lake already provided. Unity Catalog gave controlled data governance and security, growing adoption among business data users from five to 40 and the data team from five to 20 without productivity degradation. Using Databricks Lakeflow Jobs with a GitHub staging branch to test jobs before production, the team orchestrates data pipelines reliably, consumes insights through Power BI dashboards, builds custom applications on Databricks SQL, and uses Photon to accelerate queries. The platform applies geospatial analysis and natural language processing for faster insights, and analyzes each user's booking behavior and refueling patterns to identify fraudulent fuel-card misuse.
…s. Databricks makes that easy,” says Jackson. Since centralizing on Databricks, GetGo Carsharing has leveraged Unity Catalog for controlled data governance and security. With visibility and authority over how data is accessed and by whom — in additi…
Business value
GetGo Carsharing achieved a 20% boost in data team productivity, accelerated time to insights by 66%, and now delivers next-business-day insights across all use cases, a 7x improvement from their legacy environment. Geospatial analysis lets them optimize vehicle placement and fleet composition to balance supply and demand, and identifying fraudulent booking and refueling patterns has helped reduce fuel theft by 50% and increase customer satisfaction.
…g has reduced the time and effort required to build and maintain data products, resulting in a 20% boost in data team productivity. With improved data processing, GetGo Carsharing has accelerated time to insights by 66% and time to market for new insights such as fleet maintenance scheduling, fault…
AI capabilities
Fraud & Anomaly Detection, Predictive Analytics, Natural Language Processing
…that occurs through the misuse of the Esso fuel cards included in each vehicle. By looking at each user’s booking behavior and refueling patterns, GetGo Carsharing can identify fraudulent actions through disparities and take steps to address them. This has helped reduce fuel theft by 50% and in…
Technology
Databricks Data + AI Platform, Delta Lake, Unity Catalog, Lakeflow Jobs, Power BI, Databricks SQL, Photon
…h feedback to constantly drive innovation.” Share this post Details Cloud : AWS Product : Databricks SQL , Lakeflow Jobs Ready to get started? Try Databricks for free Learn more about our product Talk…
Deployment model
Cloud
…iterate with feedback to constantly drive innovation.” Share this post Details Cloud : AWS Product : Databricks SQL , Lakeflow Jobs Ready to get started? Try Databricks f…
Deployment options
cloud
…iterate with feedback to constantly drive innovation.” Share this post Details Cloud : AWS Product : Databricks SQL , Lakeflow Jobs Ready to get started? Try Databricks f…
Implementation approach
Chose Delta Lake over native AWS services like Redshift to avoid rebuilding equivalent capability, then layered Unity Catalog for governance and Lakeflow Jobs with a GitHub staging branch to test pipeline changes before pushing to production.
…chitecture and fully managed infrastructure. As an AWS shop, they realized that relying on native services such as Redshift for data warehousing didn’t make much sense then, as they required additional effort, labor and costs to recreate what was readily available in Delta Lake, the open format storage layer at the heart of the Databricks Data + AI Platfor…
Onboarding approach
Adoption grew organically from five to 40 business data users and the data team grew from five to 20 practitioners without productivity degradation, with data team members able to take over notebooks or collaborate directly with business users on complex transformations.
…providing simplified access on a unified, user-friendly and scalable platform — GetGo Carsharing was able to increase adoption across business data users from five to 40. The data team has also grown from five to 20 practitioners without any productivity degradation. Collaboration has only improved as data team members can now take over notebook…
Headline outcome
…s people the freedom to drive 66% Faster time to insights for vehicle analytics 50% Reduction in fuel theft using geospatial analysis 20% Faster time to market for new data products DATA + AI TOOLS Free Edition Co…
Use case type
Fraud and anomaly detection
…that occurs through the misuse of the Esso fuel cards included in each vehicle. By looking at each user’s booking behavior and refueling patterns, GetGo Carsharing can identify fraudulent actions through disparities and take steps to address them. This has helped reduce fuel theft by 50% and in…
