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AI use cases in Australia

11 documented implementations

Government & Public SectorPredictive Analytics

Improving road safety for heavy vehicle operations

Australia's National Heavy Vehicle Regulator (NHVR) used the Databricks Data + AI Platform to analyze more than 4.5 million monthly heavy-vehicle sightings and build machine learning models, including a fatigue engine and crash prediction model, to detect road safety risks in real time (subsecond reporting) across its national fleet of almost 1 million heavy vehicles. The fatigue engine delivered a 4% increase in yielding high-risk fatigue infringements, and the crash model identified vehicles/operators with a 1-in-38 chance of a fatal or serious incident on any given day.

National Heavy Vehicle Regulator (NHVR)· AustraliaDatabricks SQL · Delta Lake
ManufacturingPredictive Analytics

Transforming the Australian rail industry's digital ecosystem

Australian Rail Track Corporation (ARTC) built an Enterprise Integration Data Platform on the Databricks Data + AI Platform and Microsoft Azure to unify siloed data from over 150 applications across its 8,500km rail network, using predictive analytics for track health and freight logistics. This delivered 30% faster time to insight for freight logistics optimization and an 80% reduction in data engineering hours.

Australian Rail Track Corporation· AustraliaDatabricks SQL · Delta Lake · Power BI
Technology & SoftwareComputer Vision

Safe-Sight.ai enhances safety in high-risk workplaces with OCI AI Infrastructure

Australian startup Safe-Sight.ai runs AI models that apply advanced algorithms and machine learning to analyze large volumes of safety surveillance video in real time, identifying potential workplace risks and anomalies with precision. Running its AI vision product on OCI AI Infrastructure with NVIDIA A10-based GPU flexible shapes cut the company's infrastructure costs by 20% without compromising performance.

Safe-Sight.ai· AustraliaOCI AI Infrastructure
Software DevelopmentAgentic AICode GenerationConversational AI

How Atlassian builds AI agents teams can trust with Claude and Google Cloud

Atlassian, whose products including Jira and Confluence serve over 350,000 customers, built an internal AI model gateway on Google Cloud that routes complex, long-running agentic work to Claude while simpler high-volume tasks go to Gemini Flash. Claude powers Rovo Chat (Atlassian's in-app assistant used by millions), Rovo CLI (its primary developer AI experience), and Rovo Max, an early-access mode that plans and executes complex multi-step work across Atlassian's Teamwork Graph. More than 5 million AI agents now run in customer business workflows each month.

Atlassian· AustraliaClaude Platform · Claude Code · Google Cloud
HealthcareIntelligent Automation

Northern Health uses AI-powered scheduling and routing for its Hospital in the Home program

Northern Health, one of Victoria's largest public healthcare networks in Melbourne, Australia, deployed Oracle Fusion Service and Oracle Fusion Field Service to replace manual phone-call, spreadsheet, and whiteboard coordination for its Hospital in the Home (HITH) program. Oracle Fusion Field Service drives AI-powered clinician scheduling, routing, dispatch, and mobile workforce management, connected to electronic health records from Oracle Health. AI-powered scheduling and route optimization help teams allocate clinicians more effectively, reduce reliance on manual planning, and give coordinators end-to-end visibility into distributed home-care operations.

Northern Health· AustraliaOracle Fusion Service · Oracle Fusion Field Service · Oracle Health
Media & EntertainmentPredictive AnalyticsConversational AIGenerative AIAgentic AI

Seven West Media fuels audience growth and ad revenue with an AI Factory built on Databricks

Australian media company Seven West Media built an enterprise-wide 'AI Factory' on Databricks with AI/BI Genie, MLflow and Unity Catalog for predictive audience analytics and re-engagement campaigns, growing daily active users on 7plus by 40%, generating $16 million in incremental ad revenue from lapsed-user re-engagement, and cutting cost per click by 50%.

Seven West Media· AustraliaDatabricks Data + AI Platform · Unity Catalog · AI/BI Genie +6
Technology & SoftwareMachine Learning

hipages simplifies home improvements with targeted customer engagement via Databricks

Australian tradie marketplace hipages consolidated three legacy data warehouses (MySQL, Redshift, Athena) into a single Databricks lakehouse with Databricks SQL, Kafka CDC ingestion and dbt, achieving 100% uptime on its key Job Estimator report versus its prior Redash setup and projecting thousands of dollars in annual infrastructure savings.

hipages· AustraliaDatabricks SQL · Delta Lake · Unity Catalog +2
Media & EntertainmentGenerative AIRecommendation & PersonalizationPredictive Analytics

Leading the multichannel entertainment and wagering business

Tabcorp unified data on the Databricks Data + AI Platform to build a single customer view, an AI-powered risk scoring model for safer gambling, and a Next Best Experience recommendation engine that grew from 5 to 40+ production models, plus an in-house GenAI platform called Tab Intelligence built on Llama 3, delivering $1.75M in platform savings.

Tabcorp· AustraliaDatabricks · Agent Bricks · Delta Lake +3
Technology & SoftwareIntelligent Automation

CoreLogic cuts platform costs by 5X

CoreLogic cut platform costs by 5X after migrating its on-premises RPA platform to Microsoft Power Automate, as part of a Cognizant client engagement.

CoreLogic· AustraliaMicrosoft Power Automate · Microsoft Power BI · Microsoft Azure +1
HealthcareComputer Vision

I-MED Radiology implements world-first artificial intelligence solution Annalise CXR

I-MED Radiology Network implemented Annalise CXR, an AI chest x-ray decision-support solution developed by annalise.ai (an I-MED joint venture with Harrison.ai), across its 250 clinics nationwide, used by 350 radiologists daily. Annalise CXR detects 124 clinical findings and was, at launch, proven to improve the accuracy of radiologists in identifying over 100 clinical findings, supporting over 38,000 patient cases per month.

I-MED Radiology Network· AustraliaAnnalise CXR
EducationGenerative AIConversational AILarge Language Models

Open Universities Australia triples lead qualification with generative AI agents

Open Universities Australia (OUA) used LivePerson's AI Studio to build an LLM-powered generative AI agent that handles initial prospective-student inquiries, replicating the conversational style of human advisors. The agent achieved 3x lead qualification rates compared to self-searching students and 2x compared to OUA's prior scripted chatbot, with an average response time of 6.3 seconds versus roughly 2 minutes for human advisors.

Open Universities Australia· AustraliaLivePerson AI Studio