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Title
City of Amsterdam pilots a GPT-based chatbot with 150 civil servants for four weeks
…an analysis of a pilot…"> This document presents the findings of an analysis of a pilot where 150 civil servants used a GPT-based generative AI chatbot for four weeks. This study focused on prompt evaluation, analyzing user behavior, bias, and fa…
Description
The AI team of the municipality of Amsterdam ran a four-week pilot in which 150 civil servants used a GPT-based generative AI chatbot, then analysed the prompts for user behaviour, bias and factuality and proposed risk mitigation strategies.
…where 150 civil servants used a GPT-based generative AI chatbot for four weeks. This study focused on prompt evaluation, analyzing user behavior, bias, and factuality. Additionally, based on the…"> Sla de navigatie over en ga direct naar de inhoud…
…dy focused on prompt evaluation, analyzing user behavior, bias, and factuality. Additionally, based on the analysis findings, risk mitigation strategies are proposed. © AI Lab - Gen AI Prompt Analysis [ENG] Share Attachment Open Research Amsterda…
Company
City of Amsterdam
…ve AI pilot Iva Gornishka Author Shayla Jansen Author Redactie AI Lab Author +1 The AI team of the municipality of Amsterdam is experimenting with generative AI to advise on its practical use within munic…
Country
Netherlands
…ve AI pilot Iva Gornishka Author Shayla Jansen Author Redactie AI Lab Author +1 The AI team of the municipality of Amsterdam is experimenting with generative AI to advise on its practical use within municipalities. This document presents th…
Industry
Government & Public Sector
…ve AI pilot Iva Gornishka Author Shayla Jansen Author Redactie AI Lab Author +1 The AI team of the municipality of Amsterdam is experimenting with generative AI to advise on its practical use within munic…
Problem
The AI team of the municipality of Amsterdam is experimenting with generative AI to advise on its practical use within municipalities.
…ve AI pilot Iva Gornishka Author Shayla Jansen Author Redactie AI Lab Author +1 The AI team of the municipality of Amsterdam is experimenting with generative AI to advise on its practical use within municipalities. This document presents the findings of an analysis of a pilot where 150 civil s…
Solution
150 civil servants used a GPT-based generative AI chatbot for four weeks. The study analysed the prompts for user behaviour, bias and factuality and, based on the findings, proposes risk mitigation strategies.
…a pilot…"> This document presents the findings of an analysis of a pilot where 150 civil servants used a GPT-based generative AI chatbot for four weeks. This study focused on prompt evaluation, analyzing user behavior, bias, and fa…
…r behavior, bias, and factuality. Additionally, based on the analysis findings, risk mitigation strategies are proposed. © AI Lab - Gen AI Prompt Analysis [ENG] Share Attachment Open Research Amsterd…
Business value
The pilot analysis covers prompt evaluation, user behaviour, bias and factuality and proposes risk mitigation strategies. The page gives no efficiency or cost figures.
…where 150 civil servants used a GPT-based generative AI chatbot for four weeks. This study focused on prompt evaluation, analyzing user behavior, bias, and factuality. Additionally, based on the…"> Sla de navigatie over en ga direct naar de inhoud…
AI capabilities
Generative AI, Conversational AI
…presents the findings of an analysis of a pilot where 150 civil servants used a GPT-based generative AI chatbot for four weeks. This study focused on prompt evaluation, analyzing user behavio…
Technology
GPT
…presents the findings of an analysis of a pilot where 150 civil servants used a GPT-based generative AI chatbot for four weeks. This study focused on prompt evaluation, analyzing user behavio…
Headline outcome
…a pilot…"> This document presents the findings of an analysis of a pilot where 150 civil servants used a GPT-based generative AI chatbot for four weeks. This study focused on prompt evaluation, analyzing user behavior, bias, and fa…
Use case type
Conversational assistant
…presents the findings of an analysis of a pilot where 150 civil servants used a GPT-based generative AI chatbot for four weeks. This study focused on prompt evaluation, analyzing user behavio…
