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Title
CHU Montpellier: France's pioneering AI-powered hospital with Azure OpenAI Service
CHU Montpellier: France’s pioneering AI-powered hospital with Azure OpenAI Service | Microsoft Customer Stories This is the Trace Id: 3bdb1344470901c9fab186787aee…
Description
CHU Montpellier, a French university hospital with 12,000 staff, built ERIOS, an experimental center for digital health, and developed "ERIOS Assistant" using Azure OpenAI Service and GPT-4o on a hybrid local/Azure infrastructure. The generative AI assistant generates real-time explanatory documents for patients, structures medical data from clinical notes, and identifies patients eligible for research protocols, while Microsoft Copilot Studio and Microsoft 365 Copilot support clinical and administrative staff across the hospital.
…ERIOS expanded its capabilities, leading to the creation of “ERIOS Assistant.” This AI assistant enables real-time generation of explanatory documents for patients, structuring medical data from clinical notes, and identification of patients eligible for research protocols. Leveraging a hybrid infrastructure—combining local servers for testing and the…
Company
CHU de Montpellier
…e redefining what it means to be a 21st-century hospital. Discover more details CUSTOMER CHU de Montpellier PRODUCTS Azure Azure OpenAI Service Microsoft 365 Copilot Microsoft Copilot Stu…
Industry
Healthcare
…USINESS NEED Data-driven decisions Digital service Employee experience Security INDUSTRY Social Svcs and Public Health Share the story Explore related stories /h2> "> Explore related stories Stories…
Country
France
…crosoft Copilot Studio SERVICES AND SUPPORT ORGANIZATION SIZE 10,000+ employees COUNTRY/REGION France BUSINESS NEED Data-driven decisions Digital service Employee experience Securit…
Region
Occitanie
…STORY Ranked sixth nationwide for care delivery and fifth for research output, CHU Montpellier plays a critical role in the Occitanie region. Its mission: to achieve excellence for patients and healthcare professionals al…
Solution
CHU Montpellier, through ERIOS — France's first experimental center dedicated to digital health solutions, run as a consortium with the University of Montpellier and Dedalus — built "ERIOS Assistant" on a hybrid infrastructure combining local servers with Microsoft Azure cloud and GPT-4o. The hospital also deployed Microsoft Copilot Studio for secure, customized agent creation and Microsoft 365 Copilot for staff, alongside a dedicated "School of Hospital Transformation" to train healthcare, administrative and technical staff.
…IOS , France’s first experimental center dedicated to digital health solutions. Its first initiative focused on Electronic Health Records (EHR) and was funded through the France 2030 program as part of a consortium between CHU Montpellier, the University of Montpellier, and Dedalus. In 2022, the objective was to test 12 use cases to refine co-design methods for…
Technology
Azure OpenAI Service, GPT-4o, Microsoft Copilot Studio, Microsoft 365 Copilot
…o be a 21st-century hospital. Discover more details CUSTOMER CHU de Montpellier PRODUCTS Azure Azure OpenAI Service Microsoft 365 Copilot Microsoft Copilot Studio SERVICES AND SUPPORT ORGANIZATION SIZE 10,000+ employees COUNTRY/REGION France…
Deployment model
hybrid
…clinical notes, and identification of patients eligible for research protocols. Leveraging a hybrid infrastructure—combining local servers for testing and the scalability of the Microsoft Azure cloud and powerful large language models (LLMs) like GPT-4o—the CHU de Montpellier benefits from unmatched security and technical performance. “There’s a major, collective priority to professionalize generative AI. Microso…
Headline outcome
…ERIOS expanded its capabilities, leading to the creation of “ERIOS Assistant.” This AI assistant enables real-time generation of explanatory documents for patients, structuring medical data from clinical notes, and identification of patients eligible for research protocols. Leveraging a hybrid infrastructure—combining local servers for testing and the…
Business value
ERIOS Assistant enables real-time generation of explanatory documents for patients, structures medical data from clinical notes, and identifies patients eligible for research protocols. Microsoft 365 Copilot saves staff a tremendous amount of time on tasks they'd rather not do, and Copilot is described as a key driver of talent attraction for the hospital.
…care, administrative, and technical staff embrace digital and AI technologies. “Using Copilot is clearly a key driver of talent attraction,” says Emmanuelle Garnier, Deputy CEO.“The School supports professionals in mast…
AI capabilities
Generative AI, Document Intelligence, Conversational AI
…ERIOS expanded its capabilities, leading to the creation of “ERIOS Assistant.” This AI assistant enables real-time generation of explanatory documents for patients, structuring medical data from clinical notes, and identification of patients eligible for research protocols. Leveraging a hybrid infrastructure—combining local servers for testing and the…
Use case type
Document processing
…ERIOS expanded its capabilities, leading to the creation of “ERIOS Assistant.” This AI assistant enables real-time generation of explanatory documents for patients, structuring medical data from clinical notes, and identification of patients eligible for research protocols. Leveraging a hybrid infrastructure—combining local servers for testing and the…
