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Title
CACTUS accelerates prototyping using generative AI on AWS
…ormation with expert guidance and packaged solutions AWS Solutions Case Studies CACTUS Communications builds highly scalable generative AI-powered services on Amazon Bedrock Learn how CACTUS Communications accelerates idea-to-prototype cycles with gener…
Description
Academic research services company CACTUS Communications built more than 20 generative AI use cases, including the Ask R Discovery research assistant and Paperpal's ChatPDF feature, on Amazon Bedrock with Anthropic Claude, cutting idea-to-prototype cycles by 65 percent and growing daily active users by 40 percent.
…se-ready solution that provided secure access to LLMs and scaled automatically. Solution | Delivering more than 20 generative AI use cases with Amazon Bedrock CACTUS opted for Amazon Bedrock , a fully managed service that provides access…
…mazon Web Services (AWS), CACTUS has doubled its annual growth for AI products, accelerated its idea-to-prototype cycle for new AI features by 65 percent, and boosted daily active users by 40 percent. It continues to maintain a strong net promoter score of 50–70 while introducing…
Company
CACTUS Communications
…ile introducing innovative solutions like ChatPDF within its Paperpal platform. About CACTUS Communications CACTUS Communications delivers expert services and AI-driven products that impr…
Industry
Education
…s in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai, CACTUS supports researchers, publishers, universities, and life science organizations through a range of human-driven editorial and research support services, as wel…
Problem
CACTUS wanted to build generative AI-powered research and publishing services using the latest LLMs without the cost and burden of provisioning and managing its own training and inference infrastructure.
…they required significant overprovisioning to ensure stability,” says Chheda. “We didn’t want to dedicate resources to infrastructure management when they could be better used on innovation.” The company sought an enterprise-ready solution that provided secure access to…
Solution
CACTUS built more than 20 generative AI use cases on Amazon Bedrock (running Anthropic Claude) integrated with its existing AWS stack (Amazon EKS, AWS Lambda, Amazon Athena, Amazon S3, Amazon OpenSearch Service), using Terraform and AWS CDK to automate provisioning and Amazon Bedrock Guardrails for safety, producing products like Ask R Discovery and Paperpal's ChatPDF.
…Solution | Delivering more than 20 generative AI use cases with Amazon Bedrock CACTUS opted for Amazon Bedrock , a fully managed service that provides access to a selection of high-performing foundation models (FMs) from leading AI companies including Anthropic. Using Amazon Bedrock, CACTUS can innovate at speed-building and scaling FMs thr…
…have complete confidence in their ability to protect our most valuable assets.” CACTUS deployed Amazon Bedrock into an existing landscape of modernized AWS services, including Amazon Elastic Kubernetes Service (Amazon EKS) to manage Kubernetes clusters, AWS Lambda for serverless processing, and Amazon Athena for analysis of data stored in Amazon Simple Storage Service (Amazon S3) buckets. To simplify development with Amazon Bedrock, the team used Terraform and AWS Cl…
Business value
CACTUS cut idea-to-prototype cycles for new AI features by 65%, doubled its annual growth in AI products for three straight years (over 100% annually), grew daily active users 40%, reduced token usage costs 5-10% via prompt caching, and maintains a net promoter score of 50-70 versus an industry average of 20-30.
…industry average of 20−30 for non-academia-centric products,” comments Chheda. For the past 3 years, CACTUS has experienced exponential growth of over 100 percent annually in its AI products and solutions portfolio—a level of expansion comparable to that achieved in 10 years when services were…
…, the CACTUS team worked with AWS to fine-tune its generative AI architecture. “By using prompt caching on the advice of the AWS team,” says Tiwari, “we reduced our token usage costs by 5–10 percent, making usage growth sustainable.” Outcome | Accelerating idea-to-prototype cycles by 65%, doubling annual growth…
…percent, and that’s a direct result of using generative AI on AWS. In addition, our core generative AI-driven products keep a healthy net promoter score range of around 50–70 against an industry average of 20−30 for non-academia-centric products,” comments Chheda. For the past 3 years, CACTUS has experienced exponential gro…
AI capabilities
Generative AI, Document Intelligence, Conversational AI
…evelopment of AI tools for services like automated grammar correction. In 2021, the division began developing an LLM for summarizing texts and generating content. However, with companies like Anthropic spending billions of dollars developing…
Technology
Amazon Bedrock, Amazon OpenSearch Service, Amazon Bedrock Guardrails, Amazon Elastic Kubernetes Service, AWS Lambda, Amazon Athena, Amazon S3, Anthropic Claude, Terraform, AWS Cloud Development Kit
…nd AWS Cloud Development Kit (AWS CDK) to automate infrastructure provisioning. CACTUS also integrated Amazon OpenSearch Service to store and index data for LLMs to process. The company found that Amazon Bedrock running Anthropic Claude delivered the be…
Deployment model
cloud
…have complete confidence in their ability to protect our most valuable assets.” CACTUS deployed Amazon Bedrock into an existing landscape of modernized AWS services, including Amazon Elastic Kubernetes Service (Amazon EKS) to manage Kubernetes…
Deployment options
cloud
…have complete confidence in their ability to protect our most valuable assets.” CACTUS deployed Amazon Bedrock into an existing landscape of modernized AWS services, including Amazon Elastic Kubernetes Service (Amazon EKS) to manage Kubernetes…
Headline outcome
…ure, CACTUS has optimized the speed of generative AI development. Says Chheda, “We’ve reduced idea-to-prototype cycles for new AI capabilities by 65 percent, and that’s a direct result of using generative AI on AWS. In addition, our core generative AI-driven products keep a healthy net promoter…
Use case type
Content generation
…evelopment of AI tools for services like automated grammar correction. In 2021, the division began developing an LLM for summarizing texts and generating content. However, with companies like Anthropic spending billions of dollars developing…
