{"slug":"building-the-foundation-for-the-5g-revolution-digital-nasional-berhad","url":"https://findausecase.com/use-cases/building-the-foundation-for-the-5g-revolution-digital-nasional-berhad","title":"Building the foundation for the 5G revolution: Digital Nasional Berhad","description":"Digital Nasional Berhad (DNB), Malaysia's government-established 5G network operator, used the Databricks Data + AI Platform to build a cost-effective, high-performance data platform to process 5G network data at scale, achieving 82%+ populated-area coverage in two years. Using Delta Lake with a medallion (Bronze/Silver/Gold) architecture, Databricks Workflows for pipeline orchestration, serverless compute, Notebooks for team collaboration, Unity Catalog for governance, and MLflow for ML lifecycle management, DNB achieved 70% cost optimization and a 60-70% increase in data pipeline performance, and has begun building AI-powered chatbots giving network engineers real-time access to performance insights with geospatial visualizations.","company":"Digital Nasional Berhad","industry":"Telecommunications","aiCapabilities":["Machine Learning","Conversational AI"],"technology":["Databricks Data + AI Platform","Delta Lake","Databricks Workflows","Unity Catalog","MLflow","Power BI"],"deployment":"Public Cloud","problemStatement":"Digital Nasional Berhad needed to manage vast amounts of real-time 5G network data daily, including determining next actions and analyzing performance metrics, coverage gaps and service quality indicators, while facing significant scalability and cost challenges in building a robust data platform to power Malaysia's 5G network.","solutionApproach":"DNB built its data platform on the Databricks Data + AI Platform, using Delta Lake with a medallion (Bronze/Silver/Gold) architecture to organize raw, cleaned and refined data; Databricks Workflows to automate and orchestrate data pipelines with real-time monitoring and alerting; serverless compute to dynamically allocate resources; Databricks Notebooks for cross-team collaboration; Unity Catalog for centralized governance and data lineage; and MLflow to manage the lifecycle of its machine learning models. DNB has begun integrating geospatial analytics and building AI-powered chatbots that give network engineers real-time access to performance insights paired with geospatial visualizations of base station coverage and heatmaps.","businessValue":"DNB achieved 82%+ populated-area coverage within two years of rolling out its 5G network, reduced operational costs by up to 70%, and achieved a 60-70% increase in data pipeline performance speeds after transitioning from traditional orchestration tools to Databricks Workflows.","evidence":{"band":"high"},"sourceUrl":"https://www.databricks.com/customers/digital-nasional-berhad","dates":{"publishedAt":"2026-08-16T13:32:40.829Z","publishedAtSource":"ledger","updatedAt":"2026-08-18T10:29:40.535Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/building-the-foundation-for-the-5g-revolution-digital-nasional-berhad. Bulk republication requires permission."}