Each colour maps a published value to the exact source passage used to support it. Only bounded excerpts are public; administrators can inspect the complete captured source.
Title
Bringing Fraud and ROI Insights Into Every Leasing Decision
…a Demo Login Contact Us Try Databricks Customer Stories / Snappt CUSTOMER STORY Bringing fraud and ROI insights into every leasing decision 1 week To launch embedded analytics in production 200+ Users enabled for self-s…
Description
Snappt, a rental applicant trust platform, used Databricks AI/BI to embed self-service analytics dashboards directly into its product, launching production-ready reporting in about a week. Built on Databricks SQL and Unity Catalog with row-level security, the embedded dashboards give hundreds of property admins real-time visibility into fraud rates, aggregated applicant insights and bad-debt risk, correlating with a roughly 30% higher retention rate for feature-activated accounts.
…meant Snappt couldn’t justify building a full self-service analytics solution. By using Databricks AI/BI to embed dashboards directly into the application, the Snappt team launched production-ready reporting in about a week, giving hundreds of property admins real-time visibility into fraud, aggregated analytics, product usage and bad-debt risk while keeping engineering focused on core features. Manual reporting and the cost of scale Snappt serves property management compan…
…ms that matter to owners. By correlating product usage with retention outcomes, the Snappt team found that customers who activate newer features experience a roughly 30% improvement in retention compared with those who do not, even after accounting for other factors. While the team is careful about causality, that signal is strong enough to shif…
Company
Snappt
…rity and Trust Ready to get started? Get a Demo Login Contact Us Try Databricks Customer Stories / Snappt CUSTOMER STORY Bringing fraud and ROI insights into every leasing decision 1 we…
Industry
Technology & Software
…r requires a massive trade-off against core innovation. Share this post Details Industry : Technology and Software Use Case : Analytics and Business Intelligence , Artificial Intelligence , Data…
Problem
Snappt's customers wanted richer analytics (fraud trends, aggregated insights, ROI proof), but competing roadmap priorities, limited engineering cycles and Tableau's per-user licensing costs meant Snappt couldn't justify building a full self-service analytics solution; manual reporting via internal Tableau dashboards was time-consuming for the analytics team and frustrating for customers.
…ds, aggregated insights and hard proof of Snappt’s ROI across their portfolios. Yet competing roadmap priorities and limited engineering cycles, coupled with Tableau’s per-user licensing costs, meant Snappt couldn’t justify building a full self-service analytics solution. By using Databricks AI/BI to embed dashboards directly into the application, th…
Business value
Snappt launched production-ready embedded reporting in about a week, enabling close to 200 of roughly 850 admin users on the new dashboards, and found that customers who activate newer features experience a roughly 30% improvement in retention compared with those who do not.
…n. By using Databricks AI/BI to embed dashboards directly into the application, the Snappt team launched production-ready reporting in about a week, giving hundreds of property admins real-time visibility into fraud, aggregated…
…ics the most: admins and regional leaders who oversee portfolios of properties. Out of roughly 850 admin users, Snappt has already enabled close to 200 for the new dashboards and is rolling it out in a controlled, high-touch way through customer success…
…y correlating product usage with retention outcomes, the Snappt team found that customers who activate newer features experience a roughly 30% improvement in retention compared with those who do not, even after accounting for other factors. While the team is careful about causa…
Solution
Snappt used Databricks AI/BI to embed dashboards directly into its application, authorizing thousands of end users through a single integration while enforcing strict row-level security so each property or admin only saw permitted data. The dashboards run on Databricks SQL against data in Unity Catalog, avoiding data movement or extra load on production databases, with Unity Catalog and Git integration providing governance aligned to Snappt's SOC-compliant development process.
…ecurity, so that each property or admin only saw data they were allowed to see. Because the dashboards run on top of Databricks SQL and utilize their data in Unity Catalog, they would not need to move data or place an extra load on production databases. Unity Catalog and built-in Git integration provided governance and change contr…
…hey would not need to move data or place an extra load on production databases. Unity Catalog and built-in Git integration provided governance and change control that directly aligned with Snappt’s SOC-compliant development processes. Equally important, the team could treat reporting as a data product rather than…
Technology
Databricks SQL, Unity Catalog, AI/BI
…, Artificial Intelligence , Data + AI Platform , Data Sharing and Collaboration Product : AI/BI Ready to get started? Try Databricks for free Talk to an expert Why Databricks…
…so that each property or admin only saw data they were allowed to see. Because the dashboards run on top of Databricks SQL and utilize their data in Unity Catalog, they would not need to move data or place an extra load on production database…
Deployment options
cloud
…r existing stack. Delivering embedded analytics with Databricks AI/BI in a week Snappt already powers their fraud detection models and core analytics, using the Databricks Data + AI Platform as their central data lakehouse and ML environment. Learning about Databricks’ ability to embed AI/BI Dashboards for external users…
Headline outcome
…y correlating product usage with retention outcomes, the Snappt team found that customers who activate newer features experience a roughly 30% improvement in retention compared with those who do not, even after accounting for other factors. While the team is careful about causa…
Use case type
Fraud and anomaly detection
…plication, the Snappt team launched production-ready reporting in about a week, giving hundreds of property admins real-time visibility into fraud, aggregated analytics, product usage and bad-debt risk while keeping engineering focused on core features. Manual reporting and the co…
AI capabilities
Machine Learning
…plication process, Snappt verifies identity, income and rental payment history, combining machine learning (ML) models and human-in-the-loop review into a single applicant trust report that leasing teams can use to make decisions with confidence. As adoption grew,…
