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Title
ASM cuts security investigation time 68% with Microsoft Security Copilot
…gthen their defenses, the security team leaned into Microsoft Security Copilot. 337 hours saved weekly in investigations 68% faster incident triage Leonard Ng, ASM’s head of Infrastructure and Cybersecurity, explains that cyber…
Description
Semiconductor equipment manufacturer ASM integrated Microsoft Security Copilot across its Microsoft Security stack to defend against state-sponsored threats and protect intellectual property across manufacturing sites in Asia, Europe, and North America. Security Copilot lets analysts query in plain language and aggregate signals from multiple tools; ASM's analysts now save about 337 hours weekly on investigations and cut a typical incident triage (e.g. a suspected laptop compromise) from about 25 minutes to 8 minutes (a 68% reduction). The company has redeployed roughly 20% of its security operations staff toward strategic areas such as governance, risk, and compliance, separately freeing senior analysts to focus on threat hunting and playbook development.
…urces for more strategic investments The measurable results have been striking. ASM calculated that its analysts now save around 337 hours every week in investigation time—a dramatic efficiency gain that has been reinvested into other security initiat…
…sted into other security initiatives. Alert triage times have been cut sharply. Omar cites the example of a suspected laptop compromise that would previously have taken approximately 25 minutes to resolve. With Security Copilot, the investigation was concluded in just eight minutes, a…
…work, especially in areas like vulnerability management.” Beyond time savings, Security Copilot has enabled ASM to redeploy roughly 20% of its security operations staff toward strategic areas such as governance, risk, and compliance. This shift reflects a broader transformation: moving from reactive firefighting…
Company
ASM
…to strategic work Improved analyst confidence and morale Discover more details CUSTOMER ASM Front-End Manufacturing PRODUCTS Microsoft Security Copilot SERVICES AND SUPPORT ORGANIZATION SIZE 1,00…
Country
Singapore
…t Security Copilot SERVICES AND SUPPORT ORGANIZATION SIZE 1,000-9,999 employees COUNTRY/REGION Singapore BUSINESS NEED Security & Compliance Artificial Intelligence INDUSTRY Semiconduc…
Industry
Manufacturing
…strengthens global resilience through AI-guided decision-making. READ THE STORY As one of the world’s leading semiconductor equipment manufacturers, ASM operates at the heart of critical supply chains. Its machines support the production of advanced chips that power everything fro…
Problem
ASM faces constant threats from opportunistic attackers and highly sophisticated, state-sponsored adversaries seeking its high-value semiconductor intellectual property, with each of its manufacturing sites across Asia, Europe and North America a potential target, guarding against insider risk, espionage, and advanced phishing campaigns across a geographically distributed and technically complex attack surface.
…ut support.” The complexity of ASM’s global operations compounds the challenge. Each of its manufacturing sites is a potential target, and the company must guard against insider risk, espionage, and advanced phishing campaigns. With facilities and customers spanning Asia, Europe, and North America, the att…
…ion. With such vital intellectual property, the company faces constant threats, not only from opportunistic attackers but also from highly sophisticated, state-sponsored adversaries. In this environment, the stakes are unusually high. As supply chain security b…
Solution
ASM integrated Microsoft Security Copilot across its Microsoft Security stack, letting analysts query in plain language, aggregate signals from multiple tools, and receive actionable next steps within seconds in a single pane of glass instead of jumping between consoles. By codifying institutional knowledge into Security Copilot workflows, junior analysts can learn investigation techniques in real time while senior analysts focus on threat hunting and playbook development; ASM is also conducting early trials of Security Copilot agents that facilitate telemetry processing across the Microsoft stack for complex workflows like vulnerability management.
…o measurable operational gains. Integrated across the Microsoft Security stack, Security Copilot provides analysts with the ability to query in plain language, aggregate signals from multiple tools, and receive actionable next steps within seconds. What once required jumping between consoles now appears in a single pane of gla…
…s, especially for the junior staff. In a way, it has become a mentor for them.” By codifying institutional knowledge into Security Copilot workflows, ASM ensured that expertise was no longer confined to individuals but embedded across the entire SOC. Instead of relying exclusively on senior colleagues for guidance, junior staff…
…ilience. These results compound when Security Copilot agents enter the picture. ASM is conducting early trials of agents that facilitate telemetry processing across the Microsoft stack. Omar emphasizes the team’s belief that agents “help with a lot of complex workf…
Business value
ASM saves around 337 hours weekly in investigation time. A suspected laptop compromise that previously took about 25 minutes to resolve was concluded in just eight minutes with Security Copilot, a 68% reduction, and the company redeployed roughly 20% of its security operations staff toward strategic areas such as governance, risk, and compliance, with improved analyst confidence and morale.
…urces for more strategic investments The measurable results have been striking. ASM calculated that its analysts now save around 337 hours every week in investigation time—a dramatic efficiency gain that has been reinvested into other security initiat…
…ompromise that would previously have taken approximately 25 minutes to resolve. With Security Copilot, the investigation was concluded in just eight minutes, a 68% reduction. This compounding effect (with less time spent on triage and more time available…
…Infrastructure and Cybersecurity, ASM 20% of staff redeployed to strategic work Improved analyst confidence and morale Discover more details CUSTOMER ASM Front-End Manufacturing PRODUCTS Microsoft S…
AI capabilities
Conversational AI, Agentic AI
…icrosoft Security stack, Security Copilot provides analysts with the ability to query in plain language, aggregate signals from multiple tools, and receive actionable next steps within seconds. What once required jumping b…
…ilience. These results compound when Security Copilot agents enter the picture. ASM is conducting early trials of agents that facilitate telemetry processing across the Microsoft stack. Omar emphasize…
Technology
Microsoft Security Copilot
…onfidence and morale Discover more details CUSTOMER ASM Front-End Manufacturing PRODUCTS Microsoft Security Copilot SERVICES AND SUPPORT ORGANIZATION SIZE 1,000-9,999 employees COUNTRY/REGION Sin…
Headline outcome
…ompromise that would previously have taken approximately 25 minutes to resolve. With Security Copilot, the investigation was concluded in just eight minutes, a 68% reduction. This compounding effect (with less time spent on triage and more time available…
Use case type
Decision support
…ary advisor standing right beside you.” That combination of human expertise and AI-enabled decision support became the backbone of ASM’s security modernization strategy. “You can’t possibly send a recruit to the fr…
