Title
AGCO scales employee-built AI agents with Microsoft Copilot Studio
AGCO scales employee-built AI agents with Microsoft Copilot Studio | Microsoft Customer Stories This is the Trace Id: 40c4ad2c7e692f7b78551fd3b89a…
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Description
Agricultural machinery maker AGCO Corporation used Microsoft Copilot Studio and Microsoft 365 Copilot to let employees become citizen developers building their own AI agents under central governance. After a leadership meeting where about 900 of 2,200 attendees volunteered to become agent 'makers,' the maker community grew to roughly 2,000 employees, producing hundreds of citizen-built and enterprise agents in production, and AGCO cut some quality reviews in its manufacturing workflows from weeks to about an hour.
…with about 2,200 people, the company asked who wanted to start building agents. About 900 employees immediately raised their hands and volunteered to become makers. AGCO provided them with access, began training the next day, and used Microsoft…
Company
AGCO Corp
…about an hour. READ THE STORY Global manufacturing scale meets employee-led AI AGCO Corporation builds agricultural machinery and precision agriculture technology for farmers around the world. Through brands including Fendt, Massey Ferguson, Valtra, and PTx, the company s…
Country
United States
…Microsoft 365 Copilot SERVICES AND SUPPORT ORGANIZATION SIZE 10,000+ employees COUNTRY/REGION United States BUSINESS NEED Modern infrastructure AI and Agents INDUSTRY Commercial Other Ind…
Industry
Manufacturing
…about an hour. READ THE STORY Global manufacturing scale meets employee-led AI AGCO Corporation builds agricultural machinery and precision agriculture technology for farmers around the world. Through brands including Fendt, Massey Ferguson, Valtra, and PTx, the company s…
Problem
AGCO's product improvements are often implemented as running changes within active production builds requiring coordination across multiple teams, with handoffs that don't follow a linear process and much communication happening outside structured workflows; as a result, quality and warranty processes could stretch over weeks or months as a small group of experts interpreted data and guided decisions across teams. AGCO also wanted employees to use AI safely rather than experiment with disconnected tools outside enterprise governance.
…Read the story Discover more details Explore related stories Executive summary AGCO wanted employees to use AI safely, not experiment with disconnected tools outside enterprise governance. With Microsoft Copilot Studio and Microsoft 365 Copilot, AGCO enabled employees…
Solution
AGCO chose Microsoft Copilot Studio for agent creation and Microsoft 365 Copilot for everyday productivity since employees already worked in Word, Excel, PowerPoint, OneDrive and SharePoint. At a leadership meeting of about 2,200 people, roughly 900 employees volunteered to become agent "makers," received access and training, and were supported through a Microsoft Teams community. Agents bring context into workflows, connect data across design and supply chain systems, and move issues forward: a supplier agent reads contracts to identify savings opportunities, and an agronomy agent combines AGCO agronomy studies with sales guidance to help sales teams connect agricultural issues to relevant machines.
…suppliers could increase value and potential savings over the next year or two. An agronomy agent combines AGCO agronomy studies with sales guidance and web content to help sales teams connect agricultural issues to relevant machines. These examples show how AGCO evolves from everyday productivity to business-spe…
Business value
AGCO's maker community grew from the original 900-plus to roughly 2,000 employees, and the company now has several hundred enterprise agents in production with several hundred more moving through cohorts to consolidate and optimize them. AGCO is cutting some quality reviews in its manufacturing workflows from weeks to about an hour, moving from a time-consuming process of review, analysis and alignment to a state where issues are read, validated and quickly advanced to the next step.
…to roughly 2,000 across AGCO. That momentum is translating into production use. AGCO now has several hundred enterprise agents in production, with several hundred more moving through cohorts designed to consolidate and optimize them for enterprise use. This shows that the program is creating a path from employee experimentation to…
AI capabilities
Agentic AI
…pe the automation, agent, or workflow that removes friction. As Drawdy put it, “We’re really working with the Microsoft team to enable this agentic framework. It’s not just one agent—it’s going to be several when we’re done with it.” “We’…
Business functions
Manufacturing & Production, Procurement, Sales
…y framework is expected to include a series of agents rather than a single bot. A supplier agent reads contracts and identifies where AI suppliers could increase value and potential savings over the next year or two. An agronomy agent combines AGCO agronomy studies with sales guidance and web co…
Technology
Microsoft Copilot Studio, Microsoft 365 Copilot
…arket. We wanted to make sure that our employees were comfortable with it." AGCO chose Microsoft Copilot Studio for agent creation and Microsoft 365 Copilot for everyday productivity because employees already worked across Microsoft Word , Microsoft Excel , Micr…
Headline outcome
…e serve.” Todd Bailey, Vice President & CDAIO, AGCO Corp 900 makers volunteered Weeks to 1 hour reviews Finding friction before building agents AGCO was not trying to create a wave of…
Use case type
Workflow automation
…on moves between systems and people. Instead of relying on manual coordination, agents bring the right context into the process, connect data across design and supply chain systems, and move issues forward more quickly. The goal is not to replace expertise, but to make it easier to apply that exper…
Capture details
- Captured
- 04 Oct 2026, 05:34 UTC
- Extractor
- fetch-strip@1
- Snapshot hash
- 99ccba25c7519aaf671bfbccc181c6066940ceafb6b2e47c0ee43c1af253f676