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Title

ADT embraces Oracle AI to improve onboarding and enhance workforce insights

quote · high
ADT embraces Oracle AI to improve onboarding and enhance workforce insights Skip to content Accessibility Policy Menu QUICK LINKS Cloud Database Java AI SU…

Description

ADT, the smart home security provider that hires more than 5,000 new employees annually, deployed Oracle Fusion Cloud HCM's embedded AI features, including the Onboarding Assistant AI agent, which gives new hires guided, step-by-step, 24/7 support through onboarding, and author-assistance AI for performance management and goal setting. Oracle Fusion HCM Analytics uses AI to analyze data from HR transactions, help desk tickets, performance check-ins, and self-service activity to surface attrition patterns, performance trends, and manager effectiveness. ADT reports managers are saving two to three hours per direct report on performance evaluations and goal setting, amounting to a full week regained per year in some cases, plus more consistent onboarding and reduced HR support ticket volume.

quote · high
…ny sought a more scalable system that could support its next chapter of growth. ADT’s workforce includes more than 5,000 new hires annually, and gaps in onboarding processes and time-consuming performance review cycles…

Company

ADT

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…platform—cutting complexity, accelerating decisions, and delivering results. ” Dave Scott Executive VP & Chief People and Administration Officer, ADT Founded in 1874, ADT is a leading provider of smart home security, fire detecti…

Region

North America

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…-by-step guidance using Oracle Cloud HCM and the Onboarding Assistant AI agent. North America | Professional Services “ Oracle powers ADT on one seamless platform—cutting complexity, accelerating d…

Industry

Professional Services

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…-by-step guidance using Oracle Cloud HCM and the Onboarding Assistant AI agent. North America | Professional Services “ Oracle powers ADT on one seamless platform—cutting complexity, accelerating d…

Technology

Oracle Fusion Cloud HCM, Oracle Fusion HCM Analytics, Oracle HR Help Desk

classification · high
…ng position in the competitive smart home security market. Learn more about ADT Products list Oracle Fusion Cloud HCM Oracle AI for Human Capital Management Oracle Fusion HCM Analytics Oracle HR Help Desk 2026 Oracle Privacy / Do Not Sell My Info Ad Choices Careers Subscribe to email…

Deployment model

Cloud

classification · high
…Dave Scott, Chief People and Administration Officer, ADT. Why ADT chose Oracle ADT made an organizational decision to transition from its on-premises applications to cloud-based ones across all major operations. To help it manage key HR processes, the company turned to Oracle Fusion Cloud H…

Use case type

Workflow automation

classification · high
…hem understand their responsibilities and integrate quickly into ADT’s culture. By using AI to automate repetitive HR tasks and surface relevant benefits and information based on life events and job changes, ADT is building a more connected workforce that’s positioned to adapt as busin…

Business functions

Human Resources

classification · high
…nce review cycles were causing managers to spend hours on administrative tasks. The company chose Oracle Fusion Cloud HCM applications and Oracle Fusion HCM Analytics, part of Oracle Fusion Data Intelligence, to simplify HR processes and gain deeper workforce insights. With Oracle, ADT has reduced managers’ workloads during performance reviews, ad…

Headline outcome

derived · high
…ies, such as author assistance for performance management and goal setting, are helping managers save two to three hours per direct report on performance evaluations and goal setting, in some cases amounting to a full week regained each year. This gives managers more time to invest in employee development while employees…

AI capabilities

Agentic AI, Predictive Analytics

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…abilities were particularly appealing to ADT because they enable the company to analyze data generated from routine HR transactions, help desk tickets, performance check-ins, goal updates, and various employee self-service activities in order to assess attrition patterns, performance trends, manager effectiveness, employee performance, and other factors. ADT can readily access this data with…

Deployment options

cloud

classification · high
…Dave Scott, Chief People and Administration Officer, ADT. Why ADT chose Oracle ADT made an organizational decision to transition from its on-premises applications to cloud-based ones across all major operations. To help it manage key HR processes, the company turned to Oracle Fusion Cloud H…
Capture details
Captured
19 Sept 2026, 06:04 UTC
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fetch-strip@1
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f7cee6cec6c4cd8dc9b4a0f564e6cd97c817e7c39a2e42991fac85d0c39045bc