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Title
ABN AMRO's financial services digital transformation at a global scale with Databricks
…Demo Login Contact Us Try Databricks Customer Stories / ABN AMRO CUSTOMER STORY Financial services digital transformation at a global scale 10x Faster time to market — use cases deployed in 2 months 100+ Use cases to b…
Description
ABN AMRO, the third-largest bank in the Netherlands, moved from a centralized on-premises data warehouse and siloed teams to the Azure Databricks Data + AI Platform, operationalizing it within a couple of months. The platform, using Delta Lake for reliable data pipelines and MLflow for deploying machine learning models, gave over 500 engineers, scientists and analysts shared access to data. ABN AMRO uses the platform for machine learning-based fraud detection to identify anomalous behavior such as money laundering, a marketing automation stack for faster, more relevant customer product recommendations, and a client dashboard giving support teams a near real-time view of customer assets and transactions. The bank delivered its use cases 10 times faster than with its previous infrastructure, with over 100 additional use cases planned.
…The impossibility of tackling new ambitions with old technology Over the years, ABN AMRO has grown to become the third-largest bank in the Netherlands, generating a wealth of data with hundreds of terabytes of data across hundreds…
…MRO CUSTOMER STORY Financial services digital transformation at a global scale 10x Faster time to market — use cases deployed in 2 months 100+ Use cases to be delivered over the coming year 500+ Empowered business and…
Company
ABN AMRO
Customer Story: ABN AMRO | Databricks Skip to main content Login Why Databricks Discover For App Develop…
Industry
Financial Services
…us and accelerate value creation across the enterprise. Share this post Details Industry : Financial Services Use Case : Data Science , Data Warehousing , Data Engineering Cloud : Azure Pro…
Country
Netherlands
…The impossibility of tackling new ambitions with old technology Over the years, ABN AMRO has grown to become the third-largest bank in the Netherlands, generating a wealth of data with hundreds of terabytes of data across hundreds…
Problem
ABN AMRO's ability to modernize their business was hamstrung by legacy infrastructure and a centralized on-premises data warehouse that complicated access to data across various sources and created inefficient data processes and workflows, with highly disparate teams working in isolation without true collaboration.
…m where they needed it to be in order to realize their data-driven aspirations. Hampered by a centralized on-premises data warehouse and inefficient workflows, they struggled to transform into a truly digital bank that could realize the full potential of their data. “In order to capitalize on the opportunity in front of us, we needed the abilit…
Solution
ABN AMRO shifted to the Azure cloud and operationalized the Databricks Data + AI Platform within a couple of months, using Delta Lake for reliable data pipelines and MLflow for deploying machine learning models, giving over 500 engineers, scientists and analysts shared access to data. The bank uses machine learning for fraud detection to identify anomalous behavior such as money laundering, a marketing automation stack for faster and more relevant customer product recommendations, and a client dashboard giving support teams a near real-time view of customer assets and transactions.
…on, ABN AMRO shifted toward the Azure cloud for ease of use and scalability and was able to operationalize the Databricks Data + AI Platform within a couple months. With Databricks, they are now able to accelerate innovation by introducing dat…
…to multiple data sources and simplifies infrastructure management at any scale. Delta Lake allows ABN AMRO to create data pipelines that are not only fast but highly reliable — critical for analytics and the data science teams who rely on complete and ac…
Technology
Databricks Data + AI Platform, Delta Lake, MLflow, Azure, PowerBI
…ces Use Case : Data Science , Data Warehousing , Data Engineering Cloud : Azure Product : Databricks SQL , Delta Lake , Agent Bricks Ready to get started? Try Databricks for free Learn more about our product Talk…
…ngertips, ABN AMRO’s data analysts are now able to easily perform analytics and transform data to feed business reports and dashboards via PowerBI. The data scientists and machine learning engineers can also easily deploy mode…
…alytics With the goal of transforming the bank into a data-driven organization, ABN AMRO shifted toward the Azure cloud for ease of use and scalability and was able to operationalize the Databricks Data + AI Platform within a coupl…
Business functions
Marketing, Customer Service & Support
…into action: Banking digital transformation at scale With Databricks, including a new marketing automation stack, ABN AMRO is now able to react to customer preferences faster, allowing them to…
…at is greatly benefiting from data and AI. From a customer support perspective, Databricks powers a client dashboard that provides a complete view of the customer and all their assets and transactions in near real-time. This provides the insi…
Business value
ABN AMRO delivered use cases 10 times faster than with its previous infrastructure (initial use cases deployed within 2 months), with over 500 empowered business and IT users, and more than 100 additional use cases planned over the coming year.
…MRO CUSTOMER STORY Financial services digital transformation at a global scale 10x Faster time to market — use cases deployed in 2 months 100+ Use cases to be delivered over the coming year 500+ Empowered business and…
…cases deployed in 2 months 100+ Use cases to be delivered over the coming year 500+ Empowered business and IT users As an established bank, ABN AMRO’s ability to modernize their business was hams…
…n at a global scale 10x Faster time to market — use cases deployed in 2 months 100+ Use cases to be delivered over the coming year 500+ Empowered business and IT users As an established bank, ABN AMRO’s ability…
AI capabilities
Predictive Analytics
…isfaction and reduce churn. Fraud detection is also a focal point for the bank. Through the use of machine learning, they can identify anomalous behavior to prevent fraudulent activity such as money laundering, which is a common means to fund terrorism around the world. Business operation…
Deployment options
cloud
…alytics With the goal of transforming the bank into a data-driven organization, ABN AMRO shifted toward the Azure cloud for ease of use and scalability and was able to operationalize the Databricks Data + AI Platform within a coupl…
Implementation approach
ABN AMRO moved from a centralized on-premises data warehouse toward a domain-driven lakehouse and data mesh approach, operationalizing the Databricks Data + AI Platform within a couple of months and delivering an initial set of use cases before planning over 100 additional use cases over the coming year.
…ization, which created mass inefficiencies.” Groot understood the importance of moving away from their traditional big data warehouse toward a domain-driven lakehouse and a data mesh approach where the creation and processing of data is federated across domains by using a proven, standardized platform. He also envisioned an InnerSource culture among the hundreds of data professio…
…on, ABN AMRO shifted toward the Azure cloud for ease of use and scalability and was able to operationalize the Databricks Data + AI Platform within a couple months. With Databricks, they are now able to accelerate innovation by introducing dat…
