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Title
ABB Leads Shift to Autonomous Operations with Genix Industrial AI Platform on Azure
ABB leads shift to autonomous operations with Genix Industrial AI platform on Azure | Microsoft Customer Stories This is the Trace Id: 7f41e007ecf455b847022916e8b0…
Description
ABB built its Genix Industrial IoT and AI Suite on Microsoft Azure and Azure AI Foundry Agent Service, using a multi-agent architecture so AI agents can autonomously execute workflows across assets, operations, supply chain, energy, and emissions management. Genix Copilot lets shop-floor engineers scan a QR code on an analyzer to have AI agents pull real-time data and maintenance logs and suggest a fix, cutting troubleshooting time by 60-80%. Across ABB's customer base, Genix has improved reliability of critical assets by up to 20% and reduced unplanned downtime by up to 60%. Customer Birla Opus Paints used Genix to raise its "Right First Time" production rate from 40-45% to over 80% in its first year and cut root-cause analysis time from a week to an hour.
…re and agents and models in Foundry Agent Service . Using enterprise-wide data, the platform employs a multi-agent architecture, allowing AI agents to autonomously execute complex workflows across assets, operations, supply chain, energy, and emission management. This approach enables context-aware decision-making and optimization in real ti…
Company
ABB
…acebook , Instagram , LinkedIn , X/Twitter, and YouTube . Discover more details CUSTOMER ABB PRODUCTS Azure Azure AI Foundry Agent Service SERVICES AND SUPPORT ORGANIZATION…
Country
Switzerland
…Foundry Agent Service SERVICES AND SUPPORT ORGANIZATION SIZE 10,000+ employees COUNTRY/REGION Switzerland BUSINESS NEED Artificial Intelligence INDUSTRY Industrial Equipment & Machinery…
Problem
ABB needed to help industrial clients overcome aging assets, siloed data, and workforce gaps, all while meeting growing demands for reliability and sustainability; traditional systems left critical data siloed, making it difficult for everyone from shop-floor engineers to executives to get the actionable insights needed for quick, informed responses.
…e details Explore related stories Contact Sales Contact Sales Executive summary ABB needed to help industrial clients overcome aging assets, siloed data, and workforce gaps, all while meeting growing demands for reliability and sustainability. The ABB Genix Industrial AI platform drives intelligent automation, predictive…
Solution
ABB built its Genix Industrial IoT and AI Suite on Microsoft Azure and Azure AI Foundry Agent Service, integrating operational, engineering and IT data into a multi-agent architecture that lets AI agents autonomously execute complex workflows across assets, operations, supply chain, energy and emission management; Genix Copilot enables natural-language interaction with enterprise data for shop-floor engineers, functional specialists and executives alike.
…me.” Rajesh Ramachandran, Global Chief Digital Officer, Process Automation, ABB ABB accomplishes this through its platform, Genix Industrial IoT and AI Suite, incorporating Microsoft Azure and agents and models in Foundry Agent Service . Using enterprise-wide data, the platform employs a multi-agent architecture, al…
Business value
Using Genix, ABB customers have seen up to 20% improvement in reliability of critical assets and reduced unplanned downtime by up to 60%, with troubleshooting time cut by 60-80%; customer Birla Opus Paints raised its "Right First Time" production rate from 40% to 45% to over 80% in its first year and cut root-cause analysis time from a week to an hour.
…it scales industrial AI to improve decisions and advance autonomous operations. Using Genix, ABB customers have seen up to 20% improvement in reliability of critical assets and reduced unplanned downtime by up to 60%. READ THE STORY Up to 80% reduction in troubleshooting time Reliability of criti…
Industry
Manufacturing
…000+ employees COUNTRY/REGION Switzerland BUSINESS NEED Artificial Intelligence INDUSTRY Industrial Equipment & Machinery Share the story Explore related stories /h2> "> Explore related stories Stories…
Technology
Microsoft Azure, Azure AI Foundry Agent Service, ABB Genix Industrial IoT and AI Suite
…tagram , LinkedIn , X/Twitter, and YouTube . Discover more details CUSTOMER ABB PRODUCTS Azure Azure AI Foundry Agent Service SERVICES AND SUPPORT ORGANIZATION SIZE 10,000+ employees COUNTRY/REGION Switzer…
Use case type
Predictive operations
…platform.” “Our customers are moving from preventive to predictive maintenance. They’re using Genix to unify data, monitor asset health, and even forecast failures weeks in advance.” Mangesh Nawarange, Digital Lead, IMEA Hub, Energy Industries, ABB By using AI…
Business functions
Manufacturing & Production, Supply Chain & Logistics
…. Using enterprise-wide data, the platform employs a multi-agent architecture, allowing AI agents to autonomously execute complex workflows across assets, operations, supply chain, energy, and emission management. This approach enables context-aware decision-making and optimization in real t…
Headline outcome
…it scales industrial AI to improve decisions and advance autonomous operations. Using Genix, ABB customers have seen up to 20% improvement in reliability of critical assets and reduced unplanned downtime by up to 60%. READ THE STORY Up to 80% reduction in troubleshooting time Reliability of criti…
AI capabilities
Agentic AI, Predictive Analytics
…re and agents and models in Foundry Agent Service . Using enterprise-wide data, the platform employs a multi-agent architecture, allowing AI agents to autonomously execute complex workflows across assets, operations, supply chain, energy, and emission management. This…
Deployment model
cloud
…ABB accomplishes this through its platform, Genix Industrial IoT and AI Suite, incorporating Microsoft Azure and agents and models in Foundry Agent Service . Using enterprise-wide data, the platform employs a multi-agent architecture,…
Deployment options
cloud
…ABB accomplishes this through its platform, Genix Industrial IoT and AI Suite, incorporating Microsoft Azure and agents and models in Foundry Agent Service . Using enterprise-wide data, the platform employs a multi-agent architecture,…
