Technology & SoftwareIntelligent AutomationRecommendation & Personalization
Trustpilot boosts win rates 36% and reduces support backlog by 99% with Agentforce
Trustpilot
Trustpilot became an Agentic Enterprise with Salesforce, using Agentforce and Data 360 to automate support and deflect cases, boosting win rates by 36%, reducing support backlog by 99%, and unifying customer data, engagement signals and account history for prioritizing prospects.
