Responsible AI framework

Unilever scales AI across a 100% cloud-based operating model

Unilever

Unilever's Chief Enterprise Technology Officer Steve McCrystal describes how the company has implemented more than 500 AI-based capabilities across the globe over the past decade, run on a fully cloud-based digital infrastructure that handles 8 petabytes of data across 25,000 daily data pipelines and 240TB of network traffic a week for over 3 billion transactions. Unilever has trained 23,000 employees in AI usage, opened an AI research hub in Toronto, and uses AI to help connect consumer demand, product development, planning, suppliers, logistics and manufacturing, achieving cost savings in its supply chain, governed by its Responsible AI framework.