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Professional ServicesGenerative AIRetrieval-Augmented Generation

McKinsey's Firmwide Knowledge Copilot "Lilli"

McKinsey & Company

McKinsey launched Lilli, a generative-AI platform that provides streamlined, impartial search and synthesis of the firm's internal knowledge to help consultants build client engagement plans. The firm's intellectual property spans more than 40 curated knowledge sources today, and McKinsey said there will be more than 100,000 documents and interview transcripts of internal and third-party content in the future. A user asks a question and Lilli scans the firm's knowledge base, surfaces five to seven of the most relevant pieces of content, summarizes key points, and identifies subject-matter experts. McKinsey piloted Lilli with real users and was scaling it from an initial team of three to more than 70 experts, aiming to reach thousands of colleagues by the end of the year.

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